The addon I purchased says the license has used all of its installs

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  • June 30, 2015 at 1:18 pm #973989
    stratweb
    Participant

    The addon I purchased says the license has used all of its installs. What the heck does that mean?! It doesn’t expire until March of 2016 and this is the only site I have used it on.

    June 30, 2015 at 4:34 pm #974030
    Brian
    Member

    Hi,

    Thanks for using our plugins. I can help out here.

    The License has used all the installs means the license is already attached to a website. Since you have a personal license you only get one install to attach it to.

    If this is an error or you need to reauthorize the site.

    You can remove your license key from your account on TheEventsCalendar.com and then reactive on your site.

    To do that, login to your account and go to My Account > License Keys

    Click “Disconnect now” next to all the urls and go to your site and add those license keys back.

    Let me know how that works out for you.

    Thanks

    July 15, 2015 at 7:05 am #986575
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

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