"Sorry, this key is out of installs." with a correct License Key

[eliasgarcia]

Hello, I’m getting this message when I copy the different license keys that I have purchased. Could you please take a look if something is wrong? Thank you so much! 🙂 (I’ve checked for typing-blank-spaces but all is correct)

[Casey]

Elias,
Thanks for getting in touch! Hopefully I can help you out with this.

Have you tried visiting your License Keys page on the Tri.be site to revoke access to previously used licenses? If not, go there and click ‘Disconnect Now’ next to the site in question (screenshot). Then try entering in your license key in the EC Pro settings again to see if that resolves the problem.

Give those steps a try and let me know the outcome.

Thanks!

-Casey-

[eliasgarcia]

This reply is private.

[Casey]

Elias,
Thanks for confirming that this got you sorted. Since it sounds like you’re all set here, I’m going to mark this thread “Answered” and close it out.

By the way, if you have a minute or two, we would love it if you’d write a few words for us here: http://wordpress.org/support/view/plugin-reviews/the-events-calendar?filter=5

Thanks in advance. 🙂

Cheers,
Casey

[Author]

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