RSVP cancel

Home Forums Welcome! Pre-Sales Questions RSVP cancel

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  • #1120987
    Jeff Mellin
    Guest

    Is there a way that someone who registers with and RSVP, can later go back and cancel their RSVP? If not, is there a plug in that can do that?

    #1120996
    Caroline
    Member

    Hi there!

    Thanks for getting in touch! We don’t currently have support for cancelling RSVPs built into Event Tickets. Unless you’re using Event Tickets Plus with a payment processor for paid tickets (where cancellations/refunds can be processed through an ecommerce platform), attendees will need to reach out to you directly in order to cancel an existing ticket order. I’m sorry to disappoint!

    That said, you may wish to look into our Eventbrite Tickets plugin if this is an essential feature for your project–Eventbrite has similar support for RSVPs/free tickets and does support cancelling registrations for users who are unable to attend.

    I hope that helps! Thanks, and let us know if you should have any other questions!

    #1123094
    Caroline
    Member

    Hi again! It looks like you’ve gone ahead and marked my last response as a correct answer–I hope that means you’re all set here! I’m going to close out this thread for now, but please feel free to open a new one if you should have any other questions! 🙂 Thanks!

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