Response to you closing my topic

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Viewing 6 posts - 1 through 6 (of 6 total)
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  • #148407
    efromdc
    Participant

    First of all…

    #148412
    efromdc
    Participant

    This reply is private.

    #148414
    efromdc
    Participant

    Now, back to a public question: Can you please tell me how to change the color of the dayname and datename of the mini calender from gray to white? It would be appreciated.

    #148418
    efromdc
    Participant

    (And I hope everything is OK in terms of your staff – referring to your “a few illnesses”) notice at the top of the forum…

    #150950
    Barry
    Member

    Yes – I think everything is good and those who were under the weather are now on the mend. I appreciate you asking 🙂

    With regards to your second post, let me apologize first and foremost for the poor support experience. I should have provided some further explanation of why I decided to close that thread and not doing so may have seemed heavy handed and perhaps even rude – that definitely wasn’t my intention, but let me try to explain though where we’re coming from here.

    Firstly, we absolutely want to help our users get the most from the plugin: however, we’re a small team and our resources are limited. For that reason there are some requests that we either cannot support or where we can only offer a limited degree of support – and requests for help with cosmetic, non-essential changes to the plugin’s output tend to fall into that bracket.

    That’s not to say we’re uninterested in helping: we are. But we do have to draw the line somewhere and try to set expectations about this as early as possible. In general we’ll happily point you in the right direction – and I hope I did so in the other thread – but we’re not here to build your site for you and, in situations like the thread you referenced, it’s up to you to take the information we provide, fill in any gaps and go from there.

    I have a TON of programming experience, I’d argue as much as anyone on your staff … There are a lot of people who have MUCH less command of programming than I do who would have no idea in terms of what to do with a themer’s guide

    I can see where you’re coming from and yet many if not most users who ask for help can take something like the CSS snippet I provided and run with it. You’re absolutely right that the Themer’s Guide won’t for instance help you to change the styling of your site if you don’t understand CSS – but the fact is, if you’re in that boat then it’s really up to you to take some time to learn the basics or else run with what you’ve got, especially where the change is not strictly speaking a vital one (such as where someone’s theme renders something unreadable – if that were the case of course we’d likely provide a greater degree of assistance).

    All that to say we’re here to help, but we can’t handhold our users at every single opportunity and encourage you to take advantage of the many fantastic resources available on the wider internet to help with non-plugin specific technologies like CSS.

    I do want to do right by you though as we (I) clearly didn’t set your expectations appropriately as to the level of support we offer, so let’s look at your question 🙂

    Now, back to a public question: Can you please tell me how to change the color of the dayname and datename of the mini calender from gray to white? It would be appreciated.

    I’m not too sure what you mean by the datename, but the general form of this sort of change is as follows:

    .tribe-mini-calendar-event .list-date .list-dayname, 
    .tribe-mini-calendar-event .list-date .list-daynumber {
        color: white;
    }

    You’ll need to follow the guidance in the Themer’s Guide though in order to set up a tribe-events.css stylesheet within your theme. Does that help here?

    #701394
    Barry
    Member

    Hi! It’s been a while so I’m going to go ahead and close this thread. If we can help with anything else, though, please don’t hesitate to create new threads as needed. Thanks!

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