Reqest for money return

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  • May 14, 2017 at 4:47 am #1283639
    Miroslav
    Participant

    Hi,

    I have ordered the Filter bar plugin and just realized that it cannot be used on a custom page with the [tribe_events] shortcode. Since I cannot use the Filter Bar plugin I would like to request my money back.

    Thank you.

    May 15, 2017 at 4:43 am #1283798
    Nico
    Member

    Hey Miroslav,

    Thanks for getting in touch with us and sorry to hear about this showstopper 🙁

    I’ve refunded the payment, and you should see the funds back in your account in 5-10 business days.

    Please let me know if there’s anything else I can help you with,
    Best,
    Nico

    May 16, 2017 at 4:52 am #1284309
    Miroslav
    Participant

    OK, thank you.
    I will let you know when I receive the refund.

    Cheers,
    Miro

    May 16, 2017 at 7:04 am #1284365
    Nico
    Member

    Perfect Miro! Will leave the thread open until you confirm this.

    Best,
    Nico

    May 22, 2017 at 1:40 am #1286976
    Miroslav
    Participant

    Hi Nico, the refund is on our account.

    Thank you for prompt action and acceptance of our request.

    Best,
    Miro

    May 22, 2017 at 4:55 am #1287018
    Nico
    Member

    You are welcome Miro!

    I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you.

    Best,
    Nico

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