Refund Request

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  • Author
    Posts
  • #24601
    Tim
    Member

    Everything was looking good until I confronted the issue with google maps and the plugins inability to allow the user to adjust the marker to the correct location.

    The locations required to be mapped are in Dubai – a place that does not have a sophisticated address system – and therefore only being able to place a marker by address does no provide the accuracy required.

    I would appreciate a refund as we cannot use this plugin at this point. It is worth noting that most other plugins that provide mapping functionality allow adjustment or at least lat/long placement of the google map marker.

    Many thanks

    #24628
    Jonah
    Participant

    Hi Tim,

    Sorry to hear things didn’t work out for you. I’m going to have Rob on our support team help you with this. Stay tuned.

    Thanks,
    Jonah

    #24644
    roballproducts
    Participant

    Hi there Tim. Jonah passed your thread along to me, and I wanted to make sure we got this taken care of for you. This is unfortunately a limitation of the Google Maps API that we’re using for the calendar; if you think a refund is fair, please shoot us an email (pro a/ tri.be) with your order # or transaction ID and we’ll process it accordingly. Thanks!

    #25034
    Rob
    Member

    Hi Tim. Do you still need anything here? I don’t recall seeing an email from you on this matter.

Viewing 4 posts - 1 through 4 (of 4 total)
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