Recurring Events Concerns

[Cliff]

I need a real solid update with 3.0 imminent (apparently), as I’m starting to get a little disheartened at the state of the Pro plugin. I already fixed a bug myself (https://theeventscalendar.com/support/forums/topic/problem-updating-recurring-events/#post-31179) that’s pretty major and somehow hasn’t been included in any updates despite it being an easy fix.

I need to know if the ‘reappearing recurring events’ issue (https://theeventscalendar.com/support/forums/topic/after-deleting-recurring-event-instance-editing-all-future-recreates-them/) is being fixed in 3.0. It’s killing my clients, and I’ve been telling them since August that it’s being discussed. If it’s not going to be fixed at all, I’m going to either have to consider another plugin entirely or find a way to patch the plugin to track and check for deleted instances before running an update query.

As a developer, I do get that it’s probably more complicated than it seems, but this is majorly screwy functionality on a key feature of the plugin. Please, please give me some good news. 🙂

[Barry]

Hi Cliff – bear with me and I’ll check if that is indeed still a problem with 3.0.

[Rob]

Hey Cliff. Thanks for your feedback here, and for taking the time to write this note. We do sincerely appreciate this and take your concerns seriously. I know how it feels to pay for something and find yourself having to fix aspects that you’d expect fully functional.

Just to cue you in on our process, specifically regarding 3.0: we made a conscious decision towards the end of 2012 that we’d forego our monthly maintenance releases for a few months – except in situations where it was critical, ie a showstopping bug impacting everyone – so that we could power through and overhaul the plugin for 3.0. We realize this means not fixing smaller bugs in as timely a fashion as we’d been doing previously, but this was a tradeoff we felt worth it for the ultimate payoff of 3.0 and the general stability improvements & added functionality users will receive when it’s out.

In the interim, we’ve been focusing on helping users through custom patches or code snippets that can work for them instead of actual releases. We’ve found that for many users we’re able to provide a solution that works as a stopgap, but that’s not the case for every situation. I can say right off the bat that of the ones you noted:

* https://theeventscalendar.com/support/forums/topic/problem-updating-recurring-events/ is fixed with 3.0 and I’ve tested as much to verify this.
* https://theeventscalendar.com/support/forums/topic/after-deleting-recurring-event-instance-editing-all-future-recreates-them/ hasn’t been fully finalized, but is in the works to be fixed for the initial 3.0 release.

While we don’t have an official launch date for 3.0, we have a fairly stable beta right now that I’d be happy to let you try to see if it better met your needs (and so you could have confidence the official release was worth waiting around for). Alternatively, we’re planning on having an official round 2 beta over the coming weeks that I could save you a spot in. Or, as a third option, I can just get a dev to focus on any specific issues you’ve got logged to do our best to provide a workaround (even if it means going deeper than we generally do on forum threads…I want to do right by you here). No guarantees we’d be able to offer one, but if there’s something you’re waiting on that is becoming a pain point for your clients, I want to do whatever we can to resolve that.

Let me know what’s best – feel free to shoot me an email (rob at tri.be) if you’d prefer to take the discussion out of the forums, and I’ll get you what you need. We truly appreciate your support and are sorry that we’ve kept you waiting so far.

[Cliff]

Thanks, Rob. I’m going to email you, but I wanted to leave a public response that this very much satisfies my requirements for the time being. I appreciate your transparency, insight, and assistance.

[Barry]

Hi Cliff: thanks for that note. I’m going to close this thread (since you are anyway getting in touch via email), but if you need any further assistance here please just create a new thread or let Rob know and we can re-open this one.

Cheers!

[Author]

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