Recurring events can not be updated!

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  • #63574
    Thomas Bügel
    Participant

    When changing an existing recurring event and clicking on update then a little pop-up occurs in the center of the window titled: Saving Recurring Event and two buttons at its bottom with captions “Only This Event” and “All Events”. But the whole document with the pop-up-window is overlayed with grey color and nothing is clickable. I have to go back in the browser and everything I changed of the event is lost.
    The only way I could do that job, is to set the event to not recurring, changing all I want to change and updating it. Then changing the event to recurring again and updating once more.
    But that’s no good practice. Is that a bug, how can it be resolved?
    With regrads and hoping for usefull answers.
    Tom

    #63584
    Barry
    Member

    Hi Tom,

    Sorry for the inconvenience. We are aware of this and it should be fixed in one of our upcoming maintenance releases. In the meantime we have a workaround (posted in the Useful Code Snippets list over on the right) which you might be interested in:

    Fix for Update Recurring Events Dialog

    Does that help here?

    #63772
    Bob
    Participant

    I just ran into this on a site that’s still running EC Pro 2.0.11–so it’s not just a V3 issue. And the workaround Barry referenced worked for it as well (thanks!).

    #63776
    Thomas Bügel
    Participant

    Hi Barry, yes it is working with that fix. But I put the snippet in the themes functions.php. I use the strinking theme, that has an other issue that corrupts the TEC event setup. Kaptinlin is looking to solve the problem (it is an conflict in the chosen class for the dropdown menus). I’m telling that, cause therefore I must switch the theme, when setting up new venues or events, and when I forget to switch back, the update-problem with the recurring events is back. I hope you will fix it soon with a little patch or an update for TEC itself.
    But thanks anyway!

    #63789
    Barry
    Member

    Great that the fix is working – and, again, we should have a substantive fix for this arriving in one of our soon-to-be-arrive maintenance releases.


    @t3admin
    : that’s a shame – but if that’s the workaround you need to use would it be possible for you to add the snippet to your alternative theme’s functions.php file, too?

    #63831
    Thomas Bügel
    Participant

    OK Barry, I will do that and wait for arriving the next maintenance release of TEC PRO. Will I’ll get informed about that?

    #63843
    Barry
    Member

    You should see a prompt in the WordPress dashboard / specifically in the plugin admin page informing you of a new update 🙂

    #980529
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

Viewing 8 posts - 1 through 8 (of 8 total)
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