Recurring Events

[Emily Nein]

I can’t seem to find the answer, though I’m sure it’s around here somewhere…sorry if I’m being redundant…

So, If I set up recurring events and set a limit of 30 tickets, will that limit reset for each occurrence?? I presume it will, but just want to be certain…we just went live today and I had a moment of uncertainty.

Thanks!

[Cliff]

Hi. At this point in time, tickets for recurring events is not fully supported. Eventually (someday), it will be 30 tickets per occurrence. Right now, it works like this: 30 tickets across all occurrences. However, since this is not really a supported use of tickets, we don’t recommend setting things up that way and then getting used to that and then later we change how things work.

Let me know if there’s anything more I can help with at this time.

[Emily Nein]

Hi! Wow!! Thanks for getting back to me so quickly!! 🙂

What if I put a really high number on my stock? Would it populate all in one place? In other words, to see attendees would they just get all lumped together or would they be sorted by event?

[Cliff]

You could do that if you want, but when someone checks out, you will not know which one of the occurrences within the recurrence series they registered for, unless you make them fill it in somehow via Event Tickets Attendee Meta.

But yes, you can play around with it and figure out a way to make things work for you for now. Just know that things will eventually change, as stated before.

Thanks for your understanding.

[Emily Nein]

OK, that’s what I was thinking. I went ahead and made separate events. The Tickets have the same name though…will that cause a confusion? Sorry if I’m being a pain :/

Thanks!

[Emily Nein]

one more question…can you put a link in a fieldset field? (i.e. I agree to the Photo Release Policy)

[Cliff]

You’re welcome.

FYI: We like to keep each forum thread to a single topic, but the quick answer to your last question is that neither HTML nor shortcodes are currently allowed in Attendee Meta fields (e.g. a required checkbox linking to the Terms of Service)

I did put in a feature request to enable one or both of these scenarios so you may be able to do this in the future, but not now and no guarantees if it’ll ever be done.

I hope that helps! 🙂

[Emily Nein]

great…I understand and thanks a ton! 🙂

[Cliff]

Groovy!

[Leah]

Hi there,

I just wanted to pop in here and give you an update. While we weren’t able to get this feature into our upcoming 4.2 release, it is still on our list of ideas to implement in future releases.

We appreciate your patience, and we will be sure to update this thread when we have more news. Thank you for your continued support, and keep an eye out for version 4.2 coming in the next few weeks!

Best,
Leah
and The Events Calendar team

[Nico]

Hi there,

Just wanted to give you a heads up that the maintenance release that went out recently has a fix for this issue. Please update when you have a chance and please do let us know if you continue to see this or any other issue happen — we’d be happy to help.

Thanks, hope you have a great weekend,
Nico

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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