Recurring Event with Tickets

[Tony Alexander]

When adding a recurring event with the ticket options for the occurrence, tickets purchased only show one event date? If someone orders tickets for the 10th and 17th, the tickets delivered via email only show the 10th?

[Barry]

Hi Tony,

I’m guessing you are talking about integration between WooTickets and recurring events.

Unfortunately, at this time, recurring events are not supported by WooTickets. What happens if you do set up a ticket is that it effectively refers to the whole sequence, in which case the dates and details of the first event will indeed be used – right now the best advice is not to combine tickets and recurring events, unless you are fully aware of the consequences and/or have the time available to put a suitable customization in place.

Sorry for any confusion.

[Tony Alexander]

Thanks Barry. I figured that was the case. I already made a related suggestion for a future feature. Seems to be some opportunity to create a better WooTicket experience! Thanks again.

[Barry]

Definitely, I believe that is on the table, as it were, but a firm decision has yet to be made – so further support for this over on UserVoice is very welcome as that is one of our key gauges.

Thanks!

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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