Recurring event instances show only once in list view, but fine on calendar

[David Scott Johnson]

We have a few events that occur twice a month, they show up twice (the correct amount) on the calendar view, but when we switch to list view they only show once. I have checked and uncheck the options in the dashboard settings (“recurring event instances”) to see if that would help but it changes nothing. Any ideas on what might be causing this glitch? Thanks in advance.

Example
List view: http://www.soslsd.org/support-group/mission-bay-clairemont-area-2/all
Calendar view: http://www.soslsd.org/support-groups/month

[Geoff]

Hey @davidscottjohnson,

That’s certainly strange!

Quick question: did you happen to notice any difference when switching a to a default WordPress theme (like Twenty Fifteen) and deactivating all other plugins?

The reason I ask is that there is a strange string of characters being added to the URL when I visit and I’m wondering if there is a conflict happening at that level. For example, this link:

http://www.soslsd.org/support-group/mission-bay-clairemont-area-2/all

…redirects to here:

http://www.soslsd.org/support-group/mission-bay-clairemont-area-2/all/#.VgAoDyBViko

The other thing I’m noticing are some Javascript errors in the console of your site. Do you happen to have any customizations to The Events Calendar–for example, any snippets in your functions.php file or custom calendar templates in your theme? I’m wondering why those errors are popping up on your site, but not in my test site, which is running a default WordPress configuration.

Let’s start there and see what we find. 🙂

Thanks!
Geoff

[David Scott Johnson]

Ok thanks, So the extra characters on the end of the pages was caused by our sharing code, which we were in the process of updating (all done now) so the extra characters are gone. The error on the console are from our mailchimp form and have no effect on our events calendar…

We have done some customizations but everything we have done is in the “tribe-events” folder within our theme and have nothing to do with list views or actual events.

I tried switching themes in the past but wasn’t aware of this bug at the time (if it was even there at that time), but now a majority of our site is widget based and I fear loosing our content if I switch themes at this point.

I have looked everywhere to try to figure this out and feel a bit stuck.

[Geoff]

I totally understand the hesitation to switch themes!

Would you be able to set up a test site on your server using a fresh WordPress install? Many hosts make this a nice one-click install feature and it would help us troubleshoot this much more effectively without interrupting your live site.

The reason I want to go this route is because I haven’t been able to recreate the issue on my test site and we haven’t seen any other reports of this come in–that makes me think we’re looking at a conflict with the theme or another installed plugin and having a place where we can pinpoint where that conflict is will help lead to next steps.

Thanks!
Geoff

[Support Droid]

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