Home › Forums › Calendar Products › Events Calendar PRO › Recurring event date changes after update
- This topic has 36 replies, 3 voices, and was last updated 12 years, 7 months ago by
Rob.
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AuthorPosts
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August 6, 2013 at 12:45 pm #59135
wwa
ParticipantThat is so bizarre! You’re right, I did login with your user info and I see what you’re reporting. But not when I login with mine. WTF? i’m scratching my head here.
August 6, 2013 at 1:59 pm #59146Barry
MemberSo this is particularly difficult for us to troubleshoot if it is specific to your own user account.
I don’t want to unnecessarily ask you to duplicate troubleshooting steps you conducted earlier, but because there were initially a number of different issues that you listed that may have confused things I just want to be absolutely sure about this:
With only Modern Tribe plugins running – and making sure they are all up-to-date – and a default, unmodified theme running, does the same problem with the recurring event dates in the admin environment occur?
I primarily want to double check this because when I initially asked and clarified if you had done so your replied that, “I did use twenty twelve and I have the SAME issues: recurring events are still showing AND the date does not show on the left hand side of the event name, like it shows on your demo.”
So I’m taking those two problems that persisted to relate to your questions about the Hide From Event Listings setting and the appearance of the calendar/list widget, rather than the issue with dates admin-side. I hope this doesn’t sound pedantic – I don’t mean to be – but I just want to ensure all the bases are checked.
If that is in fact all in order and doesn’t get us any further would it alternatively be viable for you to create a new admin account then switch to using that?
August 7, 2013 at 11:22 am #59344Barry
MemberHi wwa, just following up on this one – what are your thoughts on the above?
Will you be able to workaround this or else can you confirm the result of the troubleshooting steps specifically in relation to the problem you see when logging in with your own account?
August 10, 2013 at 9:46 am #59840wwa
Participant“With only Modern Tribe plugins running – and making sure they are all up-to-date – and a default, unmodified theme running, does the same problem with the recurring event dates in the admin environment occur?” – yes I had tried that and I still had the issue with the recurring events. I had created an author account for my client and he had the same issue as I did when creating recurring events: the hide feature wasn’t working. He’s now not using recurring at the moment but it’s a pain to have to create same event over and over again.
Now I’m baffled with the difference between two admin accounts.
August 12, 2013 at 12:31 pm #60010Barry
MemberOK – is it going to be viable for you/your client to move ahead by switching to a pair of freshly created admin accounts?
August 15, 2013 at 8:17 am #60540Rob
MemberHey again wwa! How are things going? Just wanted to check in here as I see it’s been a couple days since Barry’s last comment. Let me know what else we can do to help.
August 20, 2013 at 4:30 pm #62119Rob
Memberhey wwa. Since it’s been a spell and we haven’t heard from you, going to close this. Let us know if you need anything else in a separate thread though.
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