Recurrence description missing for events created before 3.12

[terrizsolo]

re: https://theeventscalendar.com/support/forums/topic/need-a-clearer-recurrence-description/

Thanks for bringing back the recurrence description field!

However, while the field is there on the admin/edit screen for “new” events (I’m guessing after 3.12? my event was created 10/19/15), it’s not there for “old” events – created back in January for example.

The value of the field for the “old” events does display on the front-end. I just can’t edit it.

(Not a huge deal for me as I had to recreate my two recurring events anyway to get rid of an obscure error, but might be important for those with lots of “old” events.)

[Brook]

Thank you Terri for letting us know. As you know we rushed that feature out the door a bit due to demand. We probably did not test old events to see if they still work.

I will discuss this with the team and see if it is something we can find a fix for. That way for users who can’t recreate old events, they can still edit the description.

Cheers!

– Brook

[terrizsolo]

Understood, and thank you for looking into it!

Can we keep this open until it is resolved (one way or the other) please?

[Brook]

Howdy Terri,

I will definitely keep it open as long as I can. Our threads automatically close after 2 weeks of inactivity, and there is nothing I can do to stop it. 🙁 But, even if you get the auto close message we will still update the thread when there is relevant activity, such as when a fix is about to be released for a bug you reported.

I will respond here again when I know whether this is something we plan to fix. Hopefully I will know in the next few days. Have to consult the devs, and they do not keep the same schedule as our support team.

Thanks again for the report!

• Brook

[terrizsolo]

Ah! Didn’t know it would automatically update when there is a fix. Perfect 🙂

[Brook]

Excellent! Thanks for your understanding. Sometimes our tools aren’t as flexible as we would like.’

• Brook

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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