Re-occurring Events

[sammioneill]

I apologise, non-techy here, you will have to go really slowly. I have a few questions.
1. Why isn’t my featured image showing on the event excerpt?
2. I have the same event reoccuring several times a day, do I have to enter them all separately or is there a way of uploading them on the CSV?
3. Is there a way of stating more than one price? child price etc?

[George]

Hey @sammioneill,

I’ll answer your questions in reverse-order here, starting with your third question about child prices:

Unfortunately, you cannot state more than one price at this time.

[George]

Hey @sammioneill,

Regarding your second question, if you have the same event repeating day after day, you can import that event one time (with a CSV, for example, as you suggested) and then set up its recurrence to repeat every day.

But if you have the event also repeating multiple times per day, then unfortunately you’ll have to add each event manually. You can still set up its recurrence though, so for example, let’s say you have the same event repeating multiple times per day, every single day.

If the event occurs at 10am, then again at 3pm, then again at 8pm, then you’ll have to do three manual imports. First, import the 10am event, then adjust its recurrence settings so that it repeats daily. Then, do this for the 3pm event. Finally, import the 8pm version of the event and set its recurrence, and you should be good to go.

Please let me know if that makes sense, or if you have any followup questions related to this.  If you’d like a detailed overview of Event Recurrence in Events Calendar PRO, I’d definitely recommend the following tutorial video → https://theeventscalendar.com/support/documentation/events-calendar-pro-new-user-primer/#recur

— George

[George]

Finally, for now, by “excerpt” do you mean the event excerpts in the main Events feed view on your site? The URL for this page is often /events/ for most users. Share a link to the page on your site whose event excerpts are missing Featured Images, we’ll take a closer look at it.

In the meantime, would you be able to temporarily activate a default theme like Twenty Twelve or Twenty Fourteen on your site? If so, do this and see how your event excerpts behave.

Thanks,
George

[George]

Hey @sammioneill,

Just wanted to check in on this issue and see if you had any news here. It’s been a few days since this issue was last updated, but we did have a weekend in the meantime, so no worries or anything – if you get around to trying out the things I mentioned in my response above, let us know! 🙂

Thanks,
George

[George]

Hello,

This issue’s been sitting here a while so I’m going to go ahead and close it for now – if other issues arise, don’t hesitate to come back and open a new ticket, and if you need to open a new ticket about the same issues you originally brought up here, please share a link to this original ticket so we can pick up where we left off.

Cheers!
George

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