QR Codes Not Working

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  • July 8, 2016 at 5:56 pm #1137642
    Joe
    Participant

    Our client has a large event going on this weekend and the QR code functionality does not seem to be working.

    I created a test ticket and converted the QR code to text. The converted text was:

    Home

    And I can clearly see why this does not appear to be working.

    Is there any way to fix this?

    We are running ETP 4.2

    Joe

    July 11, 2016 at 5:27 am #1138045
    Nico
    Member

    Howdy Joe,

    Welcome to our support forums and thanks for reaching out to us.

    Before we proceed with the issue troubleshooting can you please upgrade Event Tickets and Event Tickets Plus to the latest version (4.2.2). We’ve fixed a bug regarding ‘human readable tickets codes’ and QRs in the latest maintenance release and it might solve this issue as well.

    Please let me know about it,
    Best,
    Nico

    August 2, 2016 at 9:35 am #1146578
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

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