QR-Code – Notice: "The ticket ID XXX was checked in"

[Christopher]

Hello again!

Scanning the QR-Code works as expected – BUT: An already successfully scanned QR-Code doesn’t result in an error-message but keeps on showing the notice “The ticket ID XXX was checked in”. The same with QR-Codes, that refer to tickets, that habe been deleted.

I think, this isn’t supposed to happen.

Thank you for your help,

Christopher

[Brian]

Hi,

Thanks for using Tickets Plus!

I was testing myself and noticed the same thing and have a bug ticket in place to resolve this.

I am not sure on the timeline for that fix as I just put the ticket in.

Let me know if you have any follow up questions.

Thanks

[Christopher]

Thank you for the moment!

Christopher

[Brian]

You’re Welcome.

I am going to go ahead and close this ticket, but if you need help on this or something else please post a new ticket.

Thanks!

[Leah]

Hello,

Thank you for reporting this issue. We weren’t able to get a fix for it into our upcoming release (4.1). However, please know that the problem is still on our radar and is ticketed within our system to be addressed in a future maintenance release. We’ll do our best to keep you posted when we are able to get a solution in place. Thank you for your patience while we improve and expand our plugins.

Best,
Leah

[Geoff]

Hey Christopher,

Just wanted to follow up and let you know that we released version 4.1.1 last night and it included a fix for this issue. Please update to the latest version if you haven’t already and do let us know if you continue to see any issues from there. 🙂

Cheers and thanks for your patience while we worked on this!

Geoff

[Author]

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