Problem with the widget!

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Viewing 8 posts - 1 through 8 (of 8 total)
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  • #206032
    evigo
    Participant

    Hello,
    we have a problem with displaying events using widget on upcoming events website.

    We are using The Events Calendar 3.6.1 and The Events Calendar PRO 3.6.1 versions.

    on this website widget on the right side we can see upcoming events:
    http://evigo.staging.wpengine.com/events/upcoming/

    if we go to the next page, widget on the right side is empty and we hava an information “There are no upcoming events at this time.”
    http://evigo.staging.wpengine.com/events/upcoming/?action=tribe_list&tribe_paged=2

    Additionally this widget have setup option “Hide this widget if there no are upcoming events”, and this feature doesn’t work actually.

    In previous version this feature was working correctly. I mean The Events Calendar 3.5.1 and The Events Calendar PRO 3.5.2 versions. Below links to the working version with 3.5.1 and 3.5.2 PRO
    http://evigopl.staging.wpengine.com/events/upcoming
    http://evigopl.staging.wpengine.com/events/upcoming/?action=tribe_list&tribe_paged=2

    Could you help us to resolve this problem using version 3.6.1.

    Best regards Marcin

    #208990
    Barry
    Member

    Hi Marcin,

    Sorry you’re facing difficulties.

    I can’t replicate quite this issue locally: is it possible you’ve made modifications to the list widget and if so could we start by restoring the default, uncustomized behaviour by temporarily removing or renaming any template overrides and stripping out any relevant snippets you might have added?

    If that doesn’t help us zero in on the problem can we go a step further and deactivate all other plugins (but The Events Calendar/Events Calendar PRO) and additionally switch to a completely unmodified default theme such as Twenty Thirteen?

    Thanks – and let me know how you get on 🙂

    #216725
    evigo
    Participant

    Hello,
    thank you for your help. According to your instructions. I used the standard templates event calendar on Twenty Twelve theme http://evigo.staging.wpengine.com/events/

    I already know what the problem is. When you will use the standard navigation ajax “Next Events”, “Previous Events” list widget works. If you paste the direct url to the next page, then does not work.
    http://evigo.staging.wpengine.com/events/upcoming/?action=tribe_list&tribe_paged=2

    Best regards Marcin

    #217358
    Barry
    Member

    You’re right – and it turns out this is a bug we’ve got on the system. Sorry for the inconvenience – but we’ll fix it as soon as we can and will reopen this thread to post an update as soon as we have something to report.

    Thanks for your patience!

    #220318
    evigo
    Participant

    Ok. Thank you so much for your help. We are waiting for the fixes. Best regards.

    #222001
    Barry
    Member

    Sure thing – I’ll close the thread for the time being, but we’ve linked it to the relevant issue on our internal issue tracker and will endeavour to re-open and post an update as soon as we can 🙂

    Thanks for your patience!

    #434540
    Leah
    Member

    Hi there,

    I just wanted to drop in and update you on the status of this issue. We are working on a fix, but we were not able to include it in our upcoming release (3.7). Correcting this problem is still important to us and we hope to have a fix done for a future maintenance release. We will do our best to keep you updated here on our progress. Thank you for your patience and understanding while we work on this.

    Best,
    Leah

    #768875
    Leah
    Member

    Hi there,

    I just wanted to let you know that we were able to work on this issue for our upcoming 3.8 release. Keep an eye out on your site for an update announcement! If you update and are still seeing this problem, please post a new thread so we can check it out. Thank you for your patience while we got this fix in place.

    Best,
    Leah
    and the team at Modern Tribe

Viewing 8 posts - 1 through 8 (of 8 total)
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