PRO License key is valid until 2014 but is saying invalid upon 3.1 upgrade

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Home › Forums › Calendar Products › Events Calendar PRO › PRO License key is valid until 2014 but is saying invalid upon 3.1 upgrade

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  • October 10, 2013 at 8:38 pm #70494
    itchybrain
    Participant

    Gday Tribe
    I have a PRO License key valid until 2014 (shown in my account area) but after upgrading the Events calendar I have warnings about the plugins being unpaired. My EC PRO 3.0.5 tab for Licenses shows the key is also in place there (but no green nor red signal).
    What credentials do I need to send you (and where, privately) to have a further look at this with me?
    cheers
    Darryl

    October 11, 2013 at 8:39 am #70550
    Kelly
    Participant

    Hi, Darryl. This sounds really frustrating. Sorry about that. 🙂

    My first recommendation would be to try manually updating your plugins using the files you can download here: https://theeventscalendar.com/downloads/

    After you’ve had a chance to do that, please let us know if you’re still seeing the error.

    I apologize again for the issue. We’ll definitely get it fixed for you! 🙂

    October 11, 2013 at 8:39 am #70551
    Kelly
    Participant

    Hi, Darryl. This sounds really frustrating. Sorry about that. 🙂

    My first recommendation would be to try manually updating your plugins using the files you can download here: https://theeventscalendar.com/downloads/

    After you’ve had a chance to do that, please let us know if you’re still seeing the error.

    I apologize again for the issue. We’ll definitely get it fixed for you! 🙂

    October 11, 2013 at 12:17 pm #70593
    integratedplay
    Participant

    This is what I get when I install 3.1

    The following plugins are out of date: Events Calendar PRO 3.0.5. All add-ons contain dependencies on The Events Calendar and will not function properly unless paired with the right version. Want to pair an older version?
    Unpacking the package…
    Installing the plugin…
    Destination folder already exists. /home/content/38/11679538/html/wp-content/plugins/events-calendar-pro/
    Plugin install failed.
    Return to Plugins page

    Any suggestions?

    October 11, 2013 at 12:52 pm #70597
    Kelly
    Participant

    Hi, Darryl. You may need to rename the existing plugin’s folder. It won’t overwrite by default.

    Thanks!

    October 28, 2013 at 11:45 am #73377
    Kelly
    Participant

    Hi, Darryl. As it’s been over two weeks since your last reply, I’m going to close this thread. Please open a new one if you choose to pursue this further in the future.

    Thanks for being part of the TEC community! 🙂

    July 7, 2015 at 6:29 am #981640
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

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