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  • May 9, 2018 at 11:19 pm #1526902
    sammioneill
    Participant

    I have noticed that my PRO licence isn’t working and has disappeared off my plugin list.

    I have downloaded the link on my account but I am not sure what to do with it now and how to make it show up (and Work)

    TIA

    May 10, 2018 at 4:15 am #1527049
    Courtney
    Member

    Hey there

    Can you go to Plugins » Installed Plugins and confirm that it is not in your list. Then at the top of the page, select Upload to install your plugin and activate it.

    Let me know how this step goes.

    Thanks
    Courtney 🙂

    May 10, 2018 at 1:21 pm #1527708
    sammioneill
    Participant

    Unpacking the package…

    Installing the plugin…

    Destination folder already exists.
    /home/content/p3pnexwpnas01_data01/96/2234696/html/wp-content/plugins/events-calendar-pro/

    Plugin installation failed.

    Return to Plugin Installer
    http://theatresoutheast.com/wp-admin/plugin-install.php

    May 10, 2018 at 1:31 pm #1527714
    sammioneill
    Participant

    Yippee!!!! Got it working thank you thank you thank you!

    May 11, 2018 at 12:08 pm #1528586
    Courtney
    Member

    Great! I’m glad it’s all set now. I’ll close out this thread, but do let us know if there’s anything else we can help you with in the future.

    Thanks
    Courtney 🙂

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