Photos not showing on event list

[Barry]

Yes, but before doing so please understand that:

• We may need to repeat the above outlined troubleshooting steps (deactivating plugins, changing theme and possibly other steps) and there is therefore every chance this will cause disruption to your website
• We will try to restore the theme, plugins and settings but ultimately it will be your responsibility to ensure everything is restored once we finish
• You should make a complete backup and know how to restore it before providing us with login credentials

If that all sounds acceptable definitely do go ahead and share credentials and we’ll happily take a look 🙂

[barnesmusicfestival]

This reply is private.

[Barry]

Thanks barnesmusicfestival 🙂

I’m not sure why those troubleshooting steps didn’t work for you, for me just switching to the default Twenty Twelve theme restored the featured images meta box to the event editor.

This suggests your theme is adding thumbnail support only for a select number of post types. Can you check in with the theme author and see if there is a filter or other means of adding thumbnail support for the events post type (“tribe_events”) that won’t interfere with their work?

Thanks!

[Barry]

Hi! How are you getting on here?

[barnesmusicfestival]

Hi there, we have decided not to use your software anymore as its caused us too many complications.

[Barry]

Hi barnesmusicfestival – I’m sorry to hear that, but wish you luck with your project going forward, whichever solution you might use 🙂

[Author]

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