Out of installs – only have one site.

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  • #1204986
    ltm-cvb
    Participant

    Hello Tribe!

    I received the out of Installs warning today. However, I only have the products on one site.
    The Events Calendar PRO and The Events Calendar: Community Events

    The subscription is good til 10/17.
    I’m not sure how to resolve this, but I’m sure you do.
    Would you mind sharing the solution with me?

    Thanks, DeAnne

    #1205186
    Geoff
    Member

    Howdy DeAnne,

    Sorry for the trouble here with install notices! That’s not good — let’s see if we can figure it out together.

    First off, will you please send me a screenshot of the screen with the notice? I checked your account and you do indeed have only one site registered to your licenses. I’m hoping that seeing the notice will give me a better idea of where to look and whether I can reproduce it on my test site.

    Thanks!
    Geoff

    #1205202
    ltm-cvb
    Participant

    Geoff,

    The error is GONE! You must have waved a magic wand! It appeared at the top of the plugins page.

    If it appears again, I will let you know. Might as well close this case for now.
    Thank you for your speedy reply!
    May all of your questions be as easy to solve as this one was.

    Kindly, DeAnne

    #1205376
    Geoff
    Member

    Right on! I’m so glad to hear everything is working smoothly and I appreciate you following up to let us know. Definitely keep us posted if any other questions come up and we’d be happy to help. 🙂

    Cheers!
    Geoff

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