Out of installs

[Tom]

Same issue here – only one install but suddenly getting this message.

For a relatively expensive set of plugins and Modern Tribe giving all the signals that the software is written by a team of professionals, I have to say after 18 months of using and renewing licences, it still seems much more buggy and flakey than it should be. I wonder if Events Calendar really is fit for purpose?

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PLEASE LEAVE FOR SUPPORT
Reporting the same issue as: https://theeventscalendar.com/support/forums/topic/key-is-out-of-installs/

[Nico]

Hi there,

Thanks for the report and sorry to hear about this issue ?

We recently updated our plugin licensing system but – unfortunately – it looks like a few kinks still need to be worked out. We could narrow the issue down to URLs including hyphens, and our devs are working on a fix for this right now. I’ll give you a heads-up when the fix is released!

Also, I’m sorry to hear about your perception of the quality of our products. I could see your other threads about different bugs, so I guess you are referring to it. In any case I’m open to chat a bit more about it once we can confirm the license issue is fixed 🙂

Thanks for your patience in the meantime,
Best,
Nico

[Tom]

Hello Nico,

Yes, the other outstanding problem is now five days old with no response and is currently stopping my community users from adding new events, so I do hope someone can help address that as urgently as possible once the Licence bug is fixed.

[Nico]

Good news! A fix for this issue has been pushed to the plugin licensing system ?

Can you please let me know if this fixes the issue for you?

Regarding the thread waiting for a reply I’ll make sure the person helping you is aware of it!

Sorry for the hassle once again,
Best,
Nico

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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