Out of installs

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  • October 1, 2015 at 4:58 am #1010364
    Linda
    Participant

    Hi
    When I log into my wordpress panel I get the following message:

    There is an update available for The Events Calendar PRO but your license key is out of installs. Visit the Modern Tribe website to manage your installs, upgrade your license, or purchase a new one.

    But my pro subscription does not run out till January?

    Thanks in advance for your help

    October 1, 2015 at 7:39 am #1010439
    Brian
    Member

    Hello,

    Sorry for the issues you are having.

    Can you please try removing your license keys from your account on TheEventsCalendar.com and then reactivating them on your site to see if that resolves the issue.

    To do that, login to your account and go to My Account > License Keys

    Click “Disconnect now” next to all the urls and go to your site and add those license keys back.

    Let me know how that works out for you.

    Thanks

    October 5, 2015 at 4:07 am #1011351
    Linda
    Participant

    Thanks, yes that worked!

    October 5, 2015 at 6:21 am #1011397
    Brian
    Member

    Great glad it helps.

    I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

    Thanks

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