Organizer is required message

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  • #996505
    katecooteltd
    Participant

    HI,

    My client has contacted me regarding an issue that they are having when saved organizers try to add a new event. Upon ‘Submit’ the process is interrupted with a ‘Organizer is required’ warning.

    I see that others are having the same issue and you guys have been unable to find the cause, instead suggesting a return to v3.10. Indeed, the software worked fine prior to this latest upgrade.

    Are you still recommending the downgrade as the best solution?

    Regards
    Colin

    #996629
    Geoff
    Member

    Hi Colin and thanks for getting for reaching out on this!

    It is indeed still an issue, though I do see a fix is on the way and in testing at the moment. I would expect this to be included in the next release (assuming no other secondary releases come out in the meantime) and have added this thread to the ticket so we can follow up with you when it ships.

    Sorry I don’t have a workaround for you but I do hope this helps shed some light on where things are.

    Thanks for your patience!

    Geoff

    #1000851
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

    #1001874
    Leah
    Member

    Hello,

    Thank you so much for reporting this. We are happy to tell you that a solution to this issue is part of our upcoming 3.12 release! We are doing the final testing and then the new version will be released. Keep an eye on your dashboard Updates page!

    If you experience any difficulty with the update or find that the issue you reported in this thread is not resolved in 3.12, please open a new thread and we can help you. Thank you for your patience and support as we work to improve our plugins!

    Best,
    Leah
    and The Events Calendar team

Viewing 4 posts - 1 through 4 (of 4 total)
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