Option to choose site fees

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  • #1201979
    Math
    Participant

    Hi

    Is there a way or snippet to give organisers an option to choose whether they want to absorb site fees or to pass them on to the buyer? Currently i have to make a choice between the two and it’s universal for all organsers.
    The challenge is some organisers strictly want to pass it on and others don’t, so i find myself in a sticky situation as i need to please both masters.

    #1202455
    Hunter
    Moderator

    Hi and welcome back,

    I don’t believe what you’ve described possible at this time. In my experience, changing that setting at all after the site is live is probably not a good idea because it can apply retroactively. For example: say you have sold 50 tickets and decide to switch from including the fees in the price to tacking them on. The amount shown paid out to clients for those 50 will be different from the amount actually paid out.

    Just some strange oddities here. And I don’t see a great way of working around those oddities to implement per event pricing. Sorry I don’t have a better answer for you and in these instances, I like to recommend submitting your request to our UserVoice Feature Ideas page. Best of luck and have a great rest of the day!

    #1211105
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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