Opening thread again…

[Daniella]

Hi,
I’m opening this thread again since I did not get your last private reply from this thread: https://tri.be/support/forums/topic/dashboard-widgets-missing/#post-132988.
I took a screenshot. How would you like me to get it to you? Here’s the system info you requested:
URL
http://kidoinfo.com
INSTALL KEYS
events-calendar-pro = c0fc4adf8eb8ae1beb1986e826a9a1137c7acfc8
events-community = 751ce07e228f8b30d4ebe3ddbbb8860aee413497
WORDPRESS VERSION
3.8.2
PHP VERSION
5.2.17
PLUGINS
VaultPress version 1.5.6 by Automattic(http://vaultpress.com/?utm_source=author-uri&utm_medium=plugin-description&utm_campaign=1.0)
Gravity Forms version 1.8.6 by rocketgenius(http://www.rocketgenius.com)
Google Ajax Search version 1.2 by http://dancameron.org(http://dancameron.org)
AdRotate version 3.9.8 by Arnan de Gans of AJdG Solutions(http://www.ajdg.net)
Akismet version 2.6.0 by Automattic(http://automattic.com/wordpress-plugins/)
CRED Frontend Editor version 1.2.5 by OnTheGoSystems(http://www.onthegosystems.com/)
The Events Calendar PRO version 3.5.1 by Modern Tribe, Inc.(http://m.tri.be/20)
flickrRSS version 5.2 by Dave Kellam(http://eightface.com)
Get Recent Comments version 2.0.6 by Krischan Jodies(http://blog.jodies.de)
Google Analytics for WordPress version 4.3.5 by Joost de Valk(http://yoast.com/)
Gravity Forms + Custom Post Types version 3.0.1 by Brad Vincent(http://themergency.com/)
Installer version 0.7.1 by OnTheGoSystems Inc.(http://www.onthegosystems.com/)
Search Everything version 8.0 by Zemanta(http://www.zemanta.com)
ShareThis version 7.0.11 by Kalpak Shah@ShareThis(http://www.sharethis.com)
The Events Calendar: Community Events version 3.5 by Modern Tribe, Inc.(http://m.tri.be/21)
The Events Calendar Housekeeper version 1.2.2 by Barry Hughes(http://freshlybakedwebsites.net)
The Events Calendar version 3.5.1 by Modern Tribe, Inc.(http://m.tri.be/1x)
Theme My Login version 6.3.9 by Jeff Farthing(http://www.jfarthing.com)
Access version 1.2 by OnTheGoSystems(http://www.onthegosystems.com/)
Types – Complete Solution for Custom Fields and Types version 1.5.5 by ICanLocalize(http://wp-types.com)
User Photo version 0.9.5.2 by Weston Ruter
W3 Total Cache version 0.9.4 by Frederick Townes(http://www.linkedin.com/in/w3edge)
Wickett Twitter Widget version 1.0.6 by Automattic Inc.(http://automattic.com/wordpress-plugins/)
WooSlider version 1.0.4 by WooThemes(http://woothemes.com/)
WP-DBManager version 2.65 by Lester ‘GaMerZ’ Chan(http://lesterchan.net)
WP-EMail version 2.61 by Lester ‘GaMerZ’ Chan(http://lesterchan.net)
WP Missed Schedule version 2013.1231.2013 by sLa NGjI’s(http://slangji.wordpress.com/)
WP-PageNavi version 2.85 by Lester ‘GaMerZ’ Chan & scribu
WP-PostRatings version 1.77 by Lester ‘GaMerZ’ Chan(http://lesterchan.net)
WP Socialite version 0.1.3 by Obado Media Group(http://www.wpsocialite.com/)
WP Views version 1.5.1 by ICanLocalize(http://wpml.org)
Yet Another Related Posts Plugin version 4.1.2 by Adknowledge(http://www.yarpp.com/)
NETWORK PLUGINS
–
MU PLUGINS
–
THEME
WP-Ellie
MULTISITE
–
SETTINGS
disable_metabox_custom_fields = show
previous_ecp_versions =
Array
(
[0] => 0
[1] => 2.0.11
[2] => 3.0.1
[3] => 3.0.2
[4] => 3.0.3
[5] => 3.1
[6] => 3.2
[7] => 3.3.1
[8] => 3.4.1
[9] => 3.5
)
latest_ecp_version = 3.5.1
displayedPressTrendsDialogue = 1
welcome_notice = 1
tribeEventsTemplate = default
tribeEventsBeforeHTML =
tribeEventsAfterHTML =
donate-link =
viewOption = upcoming
eventsSlug = events
singleEventSlug = event
postsPerPage = 5
showComments =
multiDayCutoff = 00:00
embedGoogleMaps =
embedGoogleMapsHeight = 350
embedGoogleMapsWidth = 100%
embedGoogleMapsZoom = 10
sendPressTrendsData =
debugEvents =
custom-fields =
Array
(
[0] => Array
(
[name] => _ecp_custom_1
[label] => Age Range
[type] => text
[values] =>
)

[1] => Array
(
[name] => _ecp_custom_2
[label] => Contact Email Address
[type] => text
[values] =>
)

[2] => Array
(
[name] => _ecp_custom_3
[label] => Contact Email Name
[type] => text
[values] =>
)

[3] => Array
(
[name] => _ecp_custom_4
[label] => Recurring Event Details
[type] => text
[values] =>
)

[4] => Array
(
[name] => _ecp_custom_5
[label] => Event Page URL
[type] => url
[values] =>
)

)
recurring_events_are_hidden = exposed
stylesheetOption = full
tribeEnableViews =
Array
(
[0] => upcoming
[1] => week
[2] => day
[3] => map
[4] => photo
)
tribeDisableTribeBar =
hideLocationSearch =
monthEventAmount = 3
defaultValueReplace =
defaultCountry =
liveFiltersUpdate = 1
hideSubsequentRecurrencesDefault = 1
userToggleSubsequentRecurrences =
showEventsInMainLoop =
defaultCurrencySymbol = $
geoloc_default_geofence = 25
geoloc_default_unit = miles
pro-schema-version = 3.5
recurrenceMaxMonthsBefore = 6
recurrenceMaxMonthsAfter = 12
reverseCurrencyPosition =
hideRelatedEvents =

—-
Thank you.

[Barry]

Thank you (and apologies for the issue in the previous thread – we did have a glitch that related to private replies by staff and hopefully that will be resolved going forward).

If possible could you share your screenshot and also a .zip of your theme either by uploading both to your WordPress site or else to a service like Dropbox/Google Drive – then share the link(s) as a private reply?

Thanks!

[Daniella]

This reply is private.

[Barry]

Thank you: your screenshot looks very similar to something we saw reported separately and I wanted to check out the theme locally but, unfortunately, that doesn’t help me to reproduce this. I know in your last thread you indicated having tried deactivating all other plugins and switching to a default theme – can you confirm the problem still occurs under those conditions?

It looks as if execution is stopping as soon as the countdown widget starts to be rendered, but before it completes. That doesn’t necessarily mean the problem is with the Countdown Widget but it’s a good place to start. With that in mind, can you try adding the following line of code to your theme’s functions.php file and see what if any difference it makes?

remove_action( 'widgets_init', 'tribe_countdown_register_widget' );

Let me know how you get on!

[Daniella]

I did not change to a default theme since there isn’t a dev environment (yet).
I added the code and it looks good…the widget areas came back.
We can close this thread and revisit it once I can test the theme. Thanks for your help.

[Derek]

Looking through the issues, this I assume is the same as I’m having, multiple events repeated throughout. If it helps, I have disabled all plugins, have no additional pages nor posts, no widgets (now as basic as it gets) and reverted to 2014 theme. – Still multiple entries, HELP please! D

[Barry]

Daniella: awesome that is working (or at least provides some temporary relief). At this point I don’t think it is worth testing against the default theme – after reviewing this and a very similar thread I suspect this was a side effect of a different problem with recurring events.

Is it possible you have a number of thousand events in the system right now and might a large portion of those effectively be duplicates of one another?

[Barry]

Derek: please do check out the snippet Daniella found to be effective – if it’s the same problem in your case then that ought to give you what you need to workaround this. If not, please do create a new thread so we can assist with your specific problem 🙂

[Daniella]

Yes, there are 9,030 published events. Housekeeping Settings: 4165 events currently meet the expiry criteria.

[Barry]

I appreciate you clarifying – thank you – we’ll definitely try to figure out what we can do here.

[Barry]

Hi! It’s been a while so I’m going to go ahead and close this thread (and I believe this has been anyway solved in our very latest release). If we can help with anything else, though, please don’t hesitate to create new threads as needed. Thanks!

[Author]

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