Negative Stock Causes the Stock to double?

Home Forums Ticket Products Event Tickets Plus Negative Stock Causes the Stock to double?

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • #1067871
    Ameet
    Participant

    In Version 4.04 of ticket, we have an event that had a stock of a 100 tickets.
    They sold out of a 100 and looks like 4 awaiting review.

    The weird thing is now the stock doubled to 200! See the screen shot.

    View post on imgur.com

    It now says sold 100 of 200 which is not the case. I believe there were fixes for negative ticket stock but not sure why this would be happening. Any ideas?

    #1068420
    Nico
    Member

    Hi Ameet,

    Thanks for reaching out and sorry to hear about this issue 🙁 I fact I think I’ve created the bug ticket to address the negative stock issue.

    I know there are still some weird stock scenarios which will be address in next maintenance release, but none seems to be like this one. I’ve been playing around with WooCommerce + Tickets Plus to try and reproduce this but I wasn’t able to do so. Could you identify any particular steps to reproduce? Maybe cancelled/refunded orders in there? The ‘standard’ workflow seems to be working for me.

    Please let me know about it, I would love to log this to get fixed with the other stock tickets!
    Have a great weekend,
    Nico

    #1069855
    Ameet
    Participant

    Having a tough time also locking down why this happened, will update this when i find it.

    #1070260
    Nico
    Member

    Thanks a lot Ameet, as usual you are a great customer to work with!

    #1081473
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

Viewing 5 posts - 1 through 5 (of 5 total)
  • The topic ‘Negative Stock Causes the Stock to double?’ is closed to new replies.