Need help sorting out my licenses

[Leslie]

My account is showing Events Calendar Pro personal license, Events Calendar Pro Business license and Community Events business license. It is also showing that I’m using my licenses on three sites, which are actually all the same domain — with and without the www. prefix. I only need to use the plugin on one site, and need to renew and get the license attached to the correct place. Can someone email me to help me get this sorted out?

[Barry]

Hi!

You can clear licenses listed on the license management page by hitting the disconnect now link for those you wish to get rid of – would that help here? You could if you wished disconnect them all, then visit the license tab (within the events settings screen in your WordPress installation) and reconnect so that the correct URL is listed.

It sounds though like it shouldn’t be a problem in any case – if you’re only using the license for one site and that site is listed then, even if additional URLs are also present, everything including automated updates should continue to work as expected.

Let me know if that’s at all unclear 🙂

[Author]

Posts