My licence is NOT out of installs

  • Post date

Home › Forums › Calendar Products › Events Calendar PRO › My licence is NOT out of installs

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • September 9, 2015 at 6:55 am #1003214
    Gwyneth Moss
    Participant

    Events Calendar Pro is only installed on ONE site
    My licence key expires 7 Aug 2016
    I have only been using it for a month
    I have re entered the licence key
    So why does it say out of installs?

    September 9, 2015 at 7:26 am #1003255
    Brian
    Member

    Hello,

    Sorry for the issues you are having.

    Can you please try removing your license keys from your account on TheEventsCalendar.com and then reactivating them on your site to see if that resolves the issue.

    To do that, login to your account and go to My Account > License Keys

    Click “Disconnect now” next to all the urls and go to your site and add those license keys back.

    Let me know how that works out for you.

    Thanks

    September 9, 2015 at 8:31 am #1003321
    Gwyneth Moss
    Participant

    That worked thanks

    September 9, 2015 at 8:32 am #1003327
    Brian
    Member

    You’re Welcome.

    Since this is marked resolved I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

    Thanks

  • Author
    Posts
Viewing 4 posts - 1 through 4 (of 4 total)
  • The topic ‘My licence is NOT out of installs’ is closed to new replies.