Manually adding orders/tickets

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  • February 16, 2015 at 12:18 pm #942813
    gregy
    Participant

    Hi. Im wondering if I can manually add an item/ticket to an order! I can create the order, but Im not being able to add an item (ticket Ive previously created for an event) to that order. That leaves the order empty…

    Any suggestion or tips about how to solve this?

    February 16, 2015 at 1:30 pm #942848
    Brian
    Member

    Hi,

    Sorry for the issues you having.

    I can help troubleshoot them with you.

    I just did a test and was able to add tickets through a manual order for two different events and everything worked.

    What process are you going through? I clicked Add New Line Items, then Added Products, and finally hit Save added a user and saved the order complete and it worked.

    Let me know what part you are having issues with.

    Thanks

    February 16, 2015 at 1:33 pm #942849
    gregy
    Participant

    This reply is private.

    February 16, 2015 at 1:38 pm #942851
    Brian
    Member

    I am glad to see you were able to figure it out.

    I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

    Thanks!

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