Help Desk

License Renewal

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    I just renewed our license and thought I was logged into our account, but evidently I wasn’t. So I paid for the renewal on a different (new) account. Is there a way to merge the two together?

    Posts: 6531 Topics: 11
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    Hi Beverly,

    Thanks for getting in touch with us, and sorry to hear about this issue!

    Sure, please send both accounts information to support at theeventscalendar dot com, and we will help you out! We handle these type of issues in the inbox to keep your account information private (pre-sales forum is publicly visible).

    Please let me know if there’s anything else I can help you with,
    Best,
    Nico

    Posts: 65
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    Correct Answer

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team