License Key Tab – Disappeared After Update

[Jason]

I operate a WP Multisite — I had one site that was using the pro version the rest were using the free version. After running the latest update on the pro version, I no longer have a license screen available. I’ve tried all the basic plugin troubleshooting issues to no avail.

[Chris]

Hi there,
Are you running WordPress MS with TEC & ECP network activated or non-network activated?

[Jason]

It is not network activated. The plugins are only activated on the sites where they are required.

[Chris]

Replicated it as well. We’re going to look into this more and get back to you.

-Chris

[Chris]

Hi there,
We’ve logged it into our tracker. We’re trying to figure out how we want to handle and fix this. In the meantime, you’ll need to continue to update manually unfortunately.

-Chris

[Leah]

Hi there,

I just wanted to pop in here with a quick update. Although we were not able to get a fix for this into our imminent 3.3 release, it is still on the radar for inclusion in a future build. Thanks for your patience! And keep an eye out for 3.3 so you can update manually.

~Leah

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

Posts