License key already used

[Ulli]

Message says license key is already used but it’s only used on 1 site. Maybe it has something to do with the same site being accessible via different domains or TLDs?

Best regards.

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PLEASE LEAVE FOR SUPPORT
Reporting the same issue as: https://theeventscalendar.com/support/forums/topic/message-licence-key-is-already-used/

[Geoff B.]

Good evening Ulli and welcome back!

Thank you for reaching out to us.
I would love to help you with this topic.

Based on the information I have, it looks like you have a personal license.
This is why you are being limited to 1 site.

The good news is that it is possible to move that license around, should you need to:

1. https://theeventscalendar.com/knowledgebase/license-key-out-of-installs/
2. https://theeventscalendar.com/knowledgebase/moving-your-license-keys/

Alternatively, you could also upgrade to a business license or more, should you need a license for multiple sites: https://theeventscalendar.com/knowledgebase/upgrading-a-license/

Let me know if that helps.

Have a great day!

Geoff B.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

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