Licence keys showing as invalid..but expiry not until April 2015

[yvlaw11]

I have three licence keys for filter bar, community events and calendar pro,
and all are showing “Sorry, this key is out of installs.”
I have changed my domain name recently and the name of my site on my wordpress settings.
But the calendar is still pointing to the old server name. My licence keys should still be
valid until April 2015 but when I go to update it via the tribe website, it is asking me for
further payment? Can someone please tell me why this is happening?
Should I be trying to disconnect my old URL in the licence keys page in Modern Tribe, as it also
still shows my old server name? My new domain name is http://www.schoolsoutrichmond.com

[Barry]

Hi – sorry for the confusion!

Should I be trying to disconnect my old URL in the licence keys page in Modern Tribe, as it also still shows my old server name?

Exactly 🙂

Simply disconnect, the re-enter your new licenses on your website – hopefully, they will then show as valid. Does that help?

[Author]

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