Issues with custom recurrence times

[SiteCrafting]

We were really excited about the new custom/variable recurrence functionality in ECP 3.12, but we’ve been running into issues with data not saving and displaying correctly. I’ve installed both EC 3.12 and ECP 3.12 on a brand new install of WP 4.3 and the Twenty Fifteen theme. Here’s what’s happening:

• I create a new event which should recur every Tuesday and Thursday from 9am – 10am (using the default event time) and every Saturday and Sunday from 10:00am – 10:55am (custom time). Here’s a screenshot of the recurrence settings BEFORE I published the event.
• After publishing, the recurrence rule with a custom time shows that it ends at 10:55PM instead of 10:55AM. Here’s a screenshot of the recurrence settings AFTER I published the event.
• Furthermore, on the front end… The recurrences which use the default time display correctly, and can be visited. The recurrences which should go from 10am to 10:55am display as 10am to 11am. Clicking on the “Find out more” link for these events results in a 404. The URL it should be going to is http://localhost:8888/ecp_test/event/custom-recurrence-test/2015-09-12/ but it ends up going to http://localhost:8888/all/

Any insight on this? Anyone else running into similar issues?

[SiteCrafting]

This reply is private.

[Josh]

Hey,

Thanks for reaching out to us!

I tested this a couple of different ways and was able to recreate the issue you’re describing every time. I’ve created a new bug report to track this issue internally and get it resolved in an upcoming release.

I apologize for any inconvenience this has caused and hopefully we can get this squared away in a timely manner. Let me know if you have any further questions.

Thanks!

[Amanda Rehagen]

I can also confirm this undesirable behavior.

[Josh]

Hey Byron,

Thanks for reaching out on this one!

We’ve logged this bug ticket into our internal system and you’ll be notified here as we make progress on this one.

I apologize for any inconvenience.

Thanks!

[SiteCrafting]

Thought I’d check in to see if there’s any sort of timeline on this yet.

[Josh]

Hey Sitecrafting,

I took a look at the internal ticket and it is set to be addressed in our next release. Barring any unforeseen circumstances this should be cleared up with the next update to the plugin.

I’ll go ahead and close this thread for now. You’ll still continue to get updates here as we make progress on this issue. If you have any further questions, please don’t hesitate to open a new thread.

Thanks!

[Geoff]

Hey there,

Just want to let you know that we just shipped an update and a patch for this issue was included. Please update and feel free to drop us a new note if you continue to bump into any issues with this. We appreciate your patience while we worked on this–thanks for your support!

Cheers,
Geoff

[Geoff]

Hey there,

Just want to let you know that The Events Calendar PRO 3.12.3 just released today and includes a patch for this issue. Please do check it out and let us know if you continue to experience the issue in a new thread—we’d be happy to help.

Cheers and thanks for reporting this!
Geoff

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