Issue with import organization events , both by org id and event id

[media325]

Not sure why. Trying to add this organization :141857795852833 and get back error message “Facebook API Error: Unsupported get request. Please read the Graph API documentation at https://developers.facebook.com/docs/graph-api”

If I try toimport a single show manually for the same org I get this error”
Either the show with ID 467793363330456 does not exist, is marked as private on Facebook or we couldn’t reach the Facebook API

Please note that as a result, no shows were successfully imported.”

[Brian]

Hi sorry for the issues with trying to import that event.

Sometimes even when all the settings are correct, the event is not importing and you see something like the following:

Facebook API Error: Unsupported get request.

or

The following errors have occurred: Either the event with ID fbeventidnumber does not exist, is marked as private on Facebook or we couldn’t reach the Facebook API. Please note that as a result, no events were successfully imported.

You maybe dealing with an Age or Country Restricted Event. Pages or Events that are associated with bars, breweries, adult entertainment, or similar things may be marked as age restricted by Facebook. Unfortunately, that means the Facebook API cannot import those events unless you or the Page owner is able to change the age restriction.

In some instances, it may be possible for you or the Facebook Page owner to change the age restriction on an event. However, this is not possible with Pages that Facebook has specifically deemed to be alcohol related or have adult content.

To try changing the age restriction, first login to the Facebook Page in question. Click on the Settings tab and look for the Age Restrictions Box.

Change the setting to Anyone(13+) and click save and try to import events again from your website. If you are still seeing the error, that means that Facebook itself has marked your content as 18+ or 21+. In these instances, we are unfortunately not able to import the event, either manually or automatically.

Let me know if you have any follow up questions.

Thanks

[media325]

Thank you. Even attempting to import a public event from that particular org gets the error
644465488997759.

Might it possibly be because they don’t use a vanity url?

[Brian]

Hi, the events or even pages appear public as Facebook is checking if your profile is of age to view it. It is possible for Facebook to place an age restriction on an entire page (usually alcohol related). The lack of a vanity url does not matter as it is using the username to find the id of the page or organization to get the events.

Let me know if you have any more questions about this.

Thanks

[Brian]

Since there is has not been any activity on this thread for over 2 weeks so I am now closing it. Feel free to start a new thread if you have further issues. Thanks! 🙂

[Author]

Posts