Include ticket description in email.php

[remco]

Hi, I’d like to include the ticket description in my Events Tickets Pro email.php template, but when I clicked on http://docs.tri.be/Events-Calendar/ to read the documentation it threw an error message.

Could anyone give me tips on which code to use to get this info?

[remco]

Anyone?

[Jennifer]

Hello,

Thanks for reaching out! I apologize for the delay – our forums have been much busier than normal this week, but please note that it can take 24-48 hours for a response (although we always try to respond much sooner when possible!).

It looks like you have a link to our old documentation site – you can find the current documentation here. Our themer’s guide is the place to start when doing customizations – essentially you’ll want to copy the email.php file (found at wp-content/plugins/event-tickets/src/views/tickets) into your child theme, and you can add in the description from there.

We are limited in the amount of support that we can provide for customizations, but if you get stuck or have any questions, please let me know – I’ll be happy to try to point you in the right direction!

Thanks,

Jennifer

[remco]

Thank you.

I have searched the documentation for the keyword “description” and have no luck. Do you have a link for the page that discusses this?

[Jennifer]

Hello,

I do not believe that we have any specific documentation on the ticket description – you would need to dive into the code a bit…as I mentioned previously, we are limited in how much we can help with customizations, but if you need help with the code, we may be able to help you further.

I can add this thread to our customization request queue, and if we have the time and space to be able to come back and help you further, we’ll be happy to do so! Please let me know if you would like to be added to this queue.

If you urgently need help with this, we do have a list of recommended developers that you could contact to have the code done for you.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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