Ical importer not importing all events correctly.

[Colin]

Hello,

We recently purchased The events calendar pro and ical importer to import attendance data from WhosOff but we have a weird issue as outlined.

When we import 1 day or some multiple day events it works a treat but it would appear on all events where the start and end date are 01 – 09 day it imports incorrect data.

We get the same results with default theme and no active plugins. It only happens with single digit days greater than 1 day in our test.

Here is an example from wp_postmeta of a good and bad event in the same import from an ICS or Feed.

Event for Nov 10 -13 Correct
_EventIcalSource
_EventSavedImport 1444405616
_EventOrigin events-calendar
_EventShowMapLink
_EventShowMap
_EventAllDay yes
_EventStartDate 10/11/2015 00:00
_EventEndDate 13/11/2015 23:59
_EventStartDateUTC 10/11/2015 00:00
_EventEndDateUTC 13/11/2015 23:59
_EventDuration 345599
_EventVenueID 1756
_EventURL
_EventTimezone Europe/London
_EventTimezoneAbbr GMT
_uid LR4936707

Event for Nov 07 -08 incorrect
_EventIcalSource
_EventSavedImport 1444405616
_EventOrigin events-calendar
_EventShowMapLink
_EventShowMap
_EventAllDay yes
_EventStartDate 07/12/2015 00:00
_EventEndDate 07/12/2015 00:00
_EventStartDateUTC 07/12/2015 00:00
_EventEndDateUTC 09/10/2015 22:59
_EventDuration 0
_EventVenueID 1756
_EventURL
_EventTimezone Europe/London
_EventTimezoneAbbr GMT
_uid LR4936710

Here is a snippet from the ICS for these events.

BEGIN:VEVENT
UID:LR4936759
CATEGORIES:Holiday
DTSTART;TZID=ALLDAY;VALUE=DATE:20151207
DTEND;TZID=ALLDAY;VALUE=DATE:20151209
LOCATION:Information Technology
DESCRIPTION:GMT Based Event Times: Start 7.Dec.2015, End 8.Dec.2015\r\nTo login to your account\, please visit https://staff.whosoff.com
SUMMARY:Col Shaw (Holiday)
END:VEVENT

BEGIN:VEVENT
UID:LR4936707
CATEGORIES:Holiday
DTSTART;TZID=ALLDAY;VALUE=DATE:20151110
DTEND;TZID=ALLDAY;VALUE=DATE:20151114
LOCATION:Information Technology
DESCRIPTION:GMT Based Event Times: Start 10.Nov.2015, End 13.Nov.2015\r\nTo login to your account\, please visit https://staff.whosoff.com
SUMMARY:Col Shaw (Holiday)
END:VEVENT

Link to ics to see if you can replicate.

Thanks.

[Colin]

This reply is private.

[Josh]

Hey Colin,

Thanks for reaching out to us! Also, thanks for going ahead and sending us a copy of your .ics file! That really helps us to get right into testing these things.

I did a couple of tests and for some of the events I can see the issue you’re and for others I’m seeing other strange import issues. I’ve created a new internal ticket for this and have added this thread to that ticket. You’ll be notified here as we make progress on this one.

I apologize for any inconvenience.

Thanks!

[jeremy]

i am also having a very similar problem, the ical importer is not pulling events that are recurring events that have a modified schedule. Example event A happens everday from 10a to 5p except on Mondays when the venue is closed. I have tried both the public and private Ical links from google calendar. i have also purchased the pro and ical importer license.

[Josh]

Hey Jeremy,

We ask that you open a new thread for this issue. It sounds a bit different from what was originally reported here. This way we can answer every users questions directly.

Thanks

 

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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