I RENEWED EVENTS CALENDAR PRO AND IT SAYS MY LICENSES ARE EXPIRED

[khjoy]

I just purchased a license renewal via PayPal – I have a receipt. But it is not showing up on my account so I can’t post in premium forum! And I can’t get my new license keys. Please advise.

[Geoff B.]

Good evening Kristen,

Thank you for reaching out to us.

We are sorry to hear that your renewal was not processed correctly.

Thank you for bringing this to our attention. It will allow us to investigate further.

I just went ahead and manually activated your renewal.

We apologize for the inconvenience.

Best regards,

Geoff B.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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