HTML shows as text

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  • #1003593
    Gwyneth Moss
    Participant

    Since the update my registration link is showing as text
    http://www.efthelps.com/eft-courses/eft-part-one-october/

    I use regonline and have put buttons in the description, they are ok, and in the event details additional fields I had a link to the registration system

    the additional field is now showing this as text

    How do I make it a link again?

    This is happening on all of my events! HELP!

    #1003968
    Nico
    Member

    Hi Gwyneth,

    Thanks for reaching out to us, and sorry about the inconvenience this might be causing to you. I’ll help you out getting this right!

    Hopefully fixing this seems to be quite easy, it will require a simple template override which I’ll try to present in simple steps. If you are not familiar with this please be sure to check our Themer’s guide. Here we go:

    – Inside your theme folder wp-content/themes/your_theme/ create the following folder structure: tribe-events/pro/modules/meta/.
    – Make a copy of the file wp-content/plugins/events-calendar-pro/src/views/pro/modules/meta/additional-fields.php.
    – Drop the copy of the file into the just created folder: wp-content/themes/your_theme/tribe-events/pro/modules/meta/.
    – Edit the file and change line 22:

    
    // replace this 
    <dd class="tribe-meta-value"> <?php echo esc_html( $value ); ?> </dd>
    // with this
    <dd class="tribe-meta-value"> <?php echo $value; ?> </dd>
    

    That should be it, please let me know if you can make it work,
    Best,
    Nico

    #1004184
    Gwyneth Moss
    Participant

    My developer has made these changes and the html code is still showing as text
    http://www.efthelps.com/eft-courses/eft-part-one-september/

    Before your upgrade this worked as a link, we have not made any changes
    This happens on every event page

    What next?

    #1004351
    Nico
    Member

    Hi Gwyneth,

    Thanks for getting back to me.

    Just tested the fix on my end and it works as expected. Can you make sure the dev had a chance to clear server cache and check that the template override is on place?

    Please let me know, I’ll try to craft a different fix if this one doesn’t respond,
    Thanks,
    Nico

    #1004404
    Gwyneth Moss
    Participant

    Here is the full system info, it still does not work
    I can give my login password to Jake the dev and he can communicate with you directly

    URL

    EFT Helps


    INSTALL KEYS
    [key removed by admin]
    WORDPRESS VERSION
    4.3
    PHP VERSION
    5.3.29
    PLUGINS
    Black Studio TinyMCE Widget version 2.2.7 by Black Studio(http://www.blackstudio.it)
    Contact Form 7 version 4.2.2 by Takayuki Miyoshi(http://ideasilo.wordpress.com/)
    Content Views version 1.6.6 by PT Guy(http://profiles.wordpress.org/pt-guy)
    The Events Calendar PRO version 3.12 by Modern Tribe, Inc.(http://m.tri.be/20)
    Google Analytics by Yoast version 5.4.6 by Team Yoast(https://yoast.com/)
    Hello Dolly version 1.6 by Matt Mullenweg(http://ma.tt/)
    Image & Text Widget version 1.0.3 by dFactory(http://www.dfactory.eu/)
    WPBakery Visual Composer version 4.5.3 by Michael M – WPBakery.com(http://wpbakery.com)
    Post Duplicator version 2.8 by Metaphor Creations(http://www.metaphorcreations.com)
    Content Views Pro version 2.0 by PT Guy(http://www.contentviewspro.com/)
    Revolution Slider version 4.6.93 by ThemePunch(http://themepunch.com)
    Shortcodes Ultimate version 4.9.8.1 by Vladimir Anokhin(http://gndev.info/)
    Templatera version 1.1.2 by WPBakery(http://wpbakery.com)
    The Events Calendar version 3.12.1 by Modern Tribe, Inc.(http://m.tri.be/1x)
    UmanIT Update URLs version 1.0 by UmanIT(http://www.umanit.fr/)
    UpdraftPlus – Backup/Restore version 1.11.9 by UpdraftPlus.Com, DavidAnderson(https://updraftplus.com)
    WooCommerce version 2.3.9 by WooThemes(http://woothemes.com)
    Wordfence Security version 6.0.16 by Wordfence(http://www.wordfence.com/)
    Yoast SEO version 2.3.4 by Team Yoast(https://yoast.com/)
    MailPoet Newsletters version 2.6.16 by MailPoet(http://www.mailpoet.com/)
    YouTube widget responsive version 1.1.4 by StefanoAI(http://www.stefanoai.com)
    NETWORK PLUGINS

    MU PLUGINS

    THEME
    EFT helps
    MULTISITE

    SETTINGS
    tribeEnableViews =
    Array
    (
    [0] => list
    [1] => photo
    )
    schema-version = 3.12.1
    recurring_events_are_hidden = exposed
    previous_ecp_versions =
    Array
    (
    [0] => 0
    [1] => 3.11.2
    [2] => 3.12
    )
    latest_ecp_version = 3.12.1
    last-update-message = 3.11.2
    donate-link =
    postsPerPage = 12
    liveFiltersUpdate =
    showComments = 1
    showEventsInMainLoop =
    eventsSlug = eft-training
    singleEventSlug = eft-courses
    multiDayCutoff = 00:00
    defaultCurrencySymbol = £
    reverseCurrencyPosition =
    embedGoogleMaps = 1
    embedGoogleMapsZoom = 10
    debugEvents =
    stylesheetOption = tribe
    tribeEventsTemplate =
    viewOption = photo
    tribeDisableTribeBar = 1
    monthEventAmount = 1
    enable_month_view_cache =
    dateWithYearFormat = j,F, Y
    dateWithoutYearFormat = j F
    monthAndYearFormat = F Y
    dateTimeSeparator = @
    timeRangeSeparator = –
    datepickerFormat = 4
    tribeEventsBeforeHTML =
    tribeEventsAfterHTML =
    earliest_date = 2015-09-12 00:00:00
    latest_date = 2016-01-31 17:00:00
    disable_metabox_custom_fields = show
    pro-schema-version = 3.12
    hideSubsequentRecurrencesDefault =
    userToggleSubsequentRecurrences =
    recurrenceMaxMonthsBefore = 24
    recurrenceMaxMonthsAfter = 24
    geoloc_default_geofence = 100
    geoloc_default_unit = miles
    defaultValueReplace =
    eventsDefaultOrganizerID = 685
    eventsDefaultVenueID = 686
    eventsDefaultAddress =
    eventsDefaultCity =
    eventsDefaultState =
    eventsDefaultProvince =
    eventsDefaultZip =
    defaultCountry =
    eventsDefaultPhone =
    tribeEventsCountries =
    hideLocationSearch = 1
    hideRelatedEvents =
    week_view_hide_weekends =
    weekDayFormat = D jS
    custom-fields =
    Array
    (
    [2] => Array
    (
    [name] => _ecp_custom_2
    [label] => Timings:
    [type] => textarea
    [values] =>
    )

    [7] => Array
    (
    [name] => _ecp_custom_7
    [label] => Transport:
    [type] => textarea
    [values] =>
    )

    [11] => Array
    (
    [name] => _ecp_custom_11
    [label] => Registration:
    [type] => textarea
    [values] =>
    )

    )
    custom-fields-max-index = 19
    WORDPRESS TIMEZONE

    SERVER TIMEZONE
    UTC

    • This reply was modified 10 years, 7 months ago by Nico.
    #1004739
    Gwyneth Moss
    Participant

    The html is still showing as text

    Here is the message from by Dev

    “Ok
    I have triple checked the server path, the file structure, re copied and pasted the replacement code and have tried adding the template override both in the main themes folder and in the child folder (it’s a child theme) and the link is still showing as html. The only caching that is taking place is from WordFence, I have disabled this and cleared the cache”
    http://www.efthelps.com/eft-courses/eft-part-one-october/

    #1005093
    Nico
    Member

    Hi Gwyneth,

    Thanks for following up on this and confirming everything is in place. This one is a bit tricky as I cannot reproduce it locally 🙁

    Can you ask the dev to add this snippet to the theme functions.php file -located at wp-content/themes/you_theme/- ?


    add_action ( 'tribe_get_custom_fields' , 'get_html_custom_fields' );

    function get_html_custom_fields ( ) {
    $postId = Tribe__Events__Main::postIdHelper( );
    $data = array();
    $customFields = tribe_get_option( 'custom-fields', false );
    if ( is_array( $customFields ) ) {
    foreach ( $customFields as $field ) {
    $meta = get_post_meta( $postId, $field['name'], true );
    if ( $meta ) {
    $data[ esc_html( $field['label'] ) ] = $meta;
    }
    }
    }
    return $data;
    }

    Also what type of field is the ‘Registration’ additional field?

    Thanks for your patience in this. I hope we can make this right soon,
    Best,
    Nico

    #1005171
    Gwyneth Moss
    Participant

    Hello Nico

    Before I ask my Dev to do any more (because I have to pay him) lets see if I can give you more info and you can replicate the problem or advise me how else I can get a link with link text into the event details.

    Here is a screen shot of the input for the additional field https://www.dropbox.com/s/fykeee98lar2nwg/Screenshot%202015-09-15%2009.11.48.png?dl=0

    Here is a screen shot of the settings of the additional field
    https://www.dropbox.com/s/xkqkt1angbyb5qt/Screenshot%202015-09-15%2009.13.58.png?dl=0

    And here is how the event page displays
    http://www.efthelps.com/eft-courses/eft-part-two-november/

    Before your recent update the html in the Registration additional field displayed as a link ‘Book Your Place’

    I used a text field in the additional fields because I want to have the link text, if I use URL then the whole link is rather long and it runs over the edge of the box which looks messy

    My registration system is Regonline and though I have put registration buttons in the body text I would like there to be a registration link in the event details. This did work before your update.

    Hope that helps
    Gwyneth

    #1005585
    Nico
    Member

    Hey Gwyneth,

    Thanks for following up on this in such a detailed way 🙂

    Reviewing our previous messages I made a mistake on the folder structure provided. I’m sorry for that, my bad.

    Can you ask your dev to rename the ‘tribe’ folder inside your theme folder to ‘tribe-events’ and check if this solves the issue?

    Please let me know if it does,
    Best,
    Nico

    #1005871
    Gwyneth Moss
    Participant

    OK that works now
    Thanks for owning up to error
    Gwyneth

    #1005962
    Nico
    Member

    Hey, glad to hear this is working now Gwyneth.

    Is the least I can do! Thanks for understanding 🙂

    I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you.

    Best of luck with your project,
    Nico

    #1034016
    Geoff
    Member

    Hey there,

    Just poking in to let you know that this issue has been resolved and a patch will be included in Version 4.0. We expect that to release sometime today so please do keep you eyes peeled and feel free to let us know if have any other questions after updating.

    Thanks for your patience while we figured this out!

    Geoff

Viewing 12 posts - 1 through 12 (of 12 total)
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