How to exchange tickets for different performances

[Michael]

In the event that someone has purchased a ticket for a certain night of a performance and then wants to change it for a different night, is there an easy way to update the order?

I’m assuming the ticket is deleted under Attendees for the Event itself, but how about adding the ticket on the new performance date, and how would I then update the order details to show the new ticket?

Thanks

[Cliff]

Hi Michael.

We recently released plugin updates.

Under “Event Tickets” https://theeventscalendar.com/release-events-calendar-4-3-event-aggregator-premium-add-ons/ states,

Feature — Add ticket management facilities allowing reassignment to different posts

Therefore, I’d say it depends how you have your tickets setup for each event/night/performance.

Please make sure you’re on the latest version of each of our plugins and let me know if you still need assistance with this issue.

Thanks.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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