How do i make tickets to be on my account page

[Math]

Hi

3 questions:

1) How do i make tickets appear on the buyer’s my account dashboard so the can veiw and print their tickets?
currently there’s only orders but no tickets.

2) Something is not right with the tickets, under ticket type it’s the name of the event instead of the ticket type e.g early bird. Ticket number is also not right, Under ticket number again it’s the name of the event. this doesn’t make sense. So if one buys 1 VIP and 2 Early bird tickets, we will not be able to differentiate the tickets by ticket type and also by ticket number.
Please refer to screen shots above.

3) How do i customise the tickets so that all have my logo as standard feature? Organisers will add their own logos but i want mine to be there too.

how do i fix this?

[Math]

Hi again

I’ve figured out my mistake of my 1st query in point 2. “Something is not right with the tickets, under ticket type it’s the name of the event instead of the ticket type e.g early bird”.
The ticket number is still an issue though.

[Brook]

Howdy Math,

I would love to help you with this. Thanks for getting back already regarding point two!

How do i make tickets appear on the buyer’s my account dashboard so the can veiw and print their tickets?

I believe this tutorial is just  what you’re looking for. It will add a goodly bit of event info to the My Account page.

Ticket number is also not right, Under ticket number again it’s the name of the event. this doesn’t make sense. So if one buys 1 VIP and 2 Early bird tickets, we will not be able to differentiate the tickets by ticket type and also by ticket number.
Please refer to screen shots above.

 

Basically tickets numbers are not intended to differentiate between ticket types. Tickets of every type will share a common theme. They used to all be fairly random numbers, but now they include portions of the event name.

If you’d like to see us alter this behavior please feel free to make a feature suggestion on UserVoice (feature suggestion page) . Right now it’s not really easy for an end user to change the ticket numbering structure so a feature request makes the most sense.

How do i customise the tickets so that all have my logo as standard feature? Organisers will add their own logos but i want mine to be there too.

Where do you want your logo to appear? Do you want it to appear over top the event ticket’s image like a watermark? Or as the default image for event ticket? Do you want it to appear in the tickets email? Let me know and I can give you a little feedback on this. What you might not be possible, but I’d like to find out a little more to see if it could be.

Cheers!

– Brook

[Math]

Hi Brook

Thanks for getting back.

1) I want the Logo to appear over top the event ticket’s image like a watermark.

You answered the other questions.

[Math]

Hi
My settings> General page is different from yours, please refer to screenshots. Mine does not have the “Allow anyone to register” option.

[Brook]

I want the Logo to appear over top the event ticket’s image like a watermark.

Thanks for getting back. In that case I would recommend a third party plugin like this one: https://wordpress.org/plugins/image-watermark/

For some other applications it is sometimes possible to use a CSS watermark. But the tickets image is only visible in emails, and emails are very limited on what CSS they support.

My settings> General page is different from yours, please refer to screenshots. Mine does not have the “Allow anyone to register” option.

No worries there. There are two settings pages. In the  WP Admin area on left, usually near the top you will see the Events menu, then inside of that you will see Settings. But near the bottom on the left you will just see “Settings”, then inside of this you will see “General”. Click on that to find the area that screenshot is showing.

Did that help?

Cheers!

– Brook

[Math]

Hi

i still get the same as shown on my screenshot.

[Brook]

Howdy Math,

Which of those two options did you try? How did you set it up and configure that option?

Cheers!

– Brook

[Math]

Hi Brook

I tried both

[Brook]

Interesting. Here I will number my questions to make it easier to respond to.

1. What CSS did you use for the CSS watermark? Could you copy/paste it here?
2. Are featured images in your blog showing watermarks with the Watermark plugin? If not it’s probably not installed correctly. I can not give much assistance with a third party plugin, but their support forums can.

Cheers!

– Brook

[Math]

Hi Brook

1)Sorry my response was to this question:
My settings> General page is different from yours, please refer to screenshots. Mine does not have the “Allow anyone to register” option.

2) (Q)Where do you want your logo to appear? Do you want it to appear over top the event ticket’s image like a watermark? Or as the default image for event ticket? Do you want it to appear in the tickets email? Let me know and I can give you a little feedback on this. What you might not be possible, but I’d like to find out a little more to see if it could be.
(A) I think a watermark will limit me, i’ll rather have it as default image for event tickets. I also want it to appear in the tickets email.

[Brook]

That makes more sense! Thank you for clarifying.

Since you are on a WordPress network the settings location will look a bit different and not be in the same spot. You will need to head to your network admin page, which can be found in My Sites > Network Admin > Settings. From there you will see a “Registration Settings” heading where you can set “User Accounts may be registered”.

(A) I think a watermark will limit me, i’ll rather have it as default image for event tickets. I also want it to appear in the tickets email.

That’s a good idea, I would prefer to set the default image if I were you as well.

However it is currently not possible to set a default ticket image without directly modifying the plugin. The file you would need to modify (/event-tickets/src/admin-views/meta-box.php) can not be overriden by the usual means, and so you can’t set a default like you should be able to.

This is a feature I am very interested in seeing us add. You should be able to set the default content for this in my opinion.

I really wish I had better news on this front. If you wish to modify the plugin directly, and thus risk losing your modification each time the wordpress updates/upgrades the plugin, then you could modify that file.One line 13 you will see it set $header_id to be the ID for the ticket header image attachment. Just below this you check to see if $header_id is empty, and if so set it to be a different attachment ID. Then it would be the default image.

Does that all make sense? Will that work for you? Please let me know.

Cheers!

– Brook

[Math]

Hi Brook

losing my modification each time there’s an update will be a challange, hopefully you guys will make this default in the near future.

Thanks.

[Brook]

You are welcome Math!  I wish I could be of more help there. I looked into making this change a number of ways and it just was not possible without the plugin update issue. But I did log two feature requests because of this, both are different routes for making this possible. And we already have a third feature request to add this to our Default Content feature in Pro. Eventually there will be a bunch of different ways to set this.

Thank you for marking this resolved. Please let us know if you ever need anything else. Cheers!

– Brook

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