How do I edit Venue & Organizer details once created?

[Ben]

This is probably a dumb question. How do I edit Venue & Organizers once created? I’m not seeing a way to do so in ‘The Events Calendar Pro’.

[Ben]

OK, I figured out how to edit the venue, but not the organizer. help?

would also be nice if there was a list all venues & organizers somewhere (similar to the events list).

[Leah]

Hi Ben,

Sorry about the delayed response, this ticket somehow got overlooked. In the Dashboard Menu under events you should see links for both Venues and Organizers (http://d.pr/i/23YY). Click there, and that will take you to a list like exists for Events.

Cheers,
Leah

[Ben]

Ok, I see the problem. The events menu on the left menu bar isn’t there. I only see the events menu on the header menu… Any clue why it’s not showing up?
Screenshot: https://leiprod.box.com/shared/adqm5v7vdupknlllvepo

[Leah]

Hi Ben,

Thanks for the screenshot. That’s a strange issue you’re having there. Can you please confirm for me that you are running the latest version of the Events Calendar core (2.0.9) and The Events Calendar PRO (2.0.9)? And also that you are using the latest version of WordPress, 3.4.2? If not, please do upgrade and let me know if that changes anything. If not, we’ll do some further troubleshooting.

Thanks,
Leah

[Ben]

Tri.be is showing 2.0.10 as being the current version (which I have installed for both core & pro). WordPress is also up to date. No luck.

[Leah]

Oh how embarrassing- yes, I meant 2.0.10. Thank you for confirming that.

I’m going to chat with some of my colleagues today and see what else might be causing this. Meanwhile, could you give me a list of the other plugins you’re running on the site? It looks from the screenshot like quite a few.

Thanks,
Leah

[Barry]

Hi Ben, hope you don’t mind me jumping in here – Leah asked me to take a look at this.

Looking at your screenshot it looks like you have a variety of plugins running (and/or a comprehensively featured theme) and I note the position of some other menu entries coincide with where I would expect to see the Events menu.

Can you try our standard troubleshooting steps:

• Ensure your Modern Tribe plugins are all up-to-date (which I understand they already are)
• Deactivate all other plugins
• At the same time, switch to a default, unmodified theme such as Twenty Eleven or Twenty Ten
• Now test and check if the events menu is present in the left-hand menu in the dashboard
• If it is, reactivate everything one-by-one until you notice the Events menu disappearing: at this point, the last component to have been activated is very likely conflicting with our plugin

I have certainly seen other plugins conflicting in this manner where one has a hard-coded menu position that overwrites the menu entries of other plugins, so the above steps are definitely worth trying.

Thanks!

[Barry]

Hi Ben – how are you getting on with this issue?

[Ben]

Found the conflict. Still need the solution. This plugin (pro version): http://www.wpdownloadmanager.com/

I’m using for all of my content downloads (brochures, manuals, tools, etc.)

When I disable this plugin, the events menu re-appears…

What are my options?

[Barry]

Is it only the pro version that causes the problem?

We could certainly take a look, though we can’t guarantee finding the answer, if you could send a copy of the plugin across to us by email ([email protected], marking your email for my attention and including a link to this thread).

[Author]

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