Following up on an unresolved recurrence issue

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Viewing 6 posts - 1 through 6 (of 6 total)
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  • #1295874
    SiteCrafting
    Participant

    I had previously submitted a forum topic about an issue I was experiencing with curtain recurrence rules. It was acknowledged as reproducible and logged as a bug for your devs to review. As far as I know, it has not been addressed yet. I’d like an update on the status of the issue, and the timeline for it being addressed.

    Here’s the original post: https://theeventscalendar.com/support/forums/topic/possible-bug-with-recurrence-series-using-last-day-of-the-month/

    #1296320
    Courtney
    Member

    Hi @SiteCrafting, I’m afraid we still haven’t had an opportunity to progress this one just yet — but this forum topic has been attached to our internal bug report so we’ll be sure to give you an update as soon as it is ready.

    Unfortunately, I do not have an estimated time for this fix.

    Is there anything else I can help you with?

    Thanks
    Courtney 🙂

    #1296720
    SiteCrafting
    Participant

    Nothing else currently. I’ll be looking forward to hearing from you about a resolution for this issue in the near future.

    #1296910
    Courtney
    Member

    Sure thing. I hope we have one out for this soon.

    Thanks
    Courtney 🙂

    #1620266
    Victor
    Member

    Hi There!

    I’ve just posted on your other thread, so you may already know about this: A new release of our plugins is out, including a fix for this issue. You can find out more about this release → https://theeventscalendar.com/maintenance-release-for-the-week-of-9-september-2018/

    We apologize for the delay and appreciate your patience while we worked on this.

    As always, we suggest to setup a dev/staging site so you can make all plugin updates without disrupting the live site.

    Please update the plugins and let us know if the fix works for your site.

    Best,
    Victor

    #1637569
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

Viewing 6 posts - 1 through 6 (of 6 total)
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