Filter Search Bar

[Karen White]

Hello

I’m having issues getting the filter search bar to function. Website: http://www.veganeventhub.com
If it looks like a theme conflict, I’ll ask my Developer to take a look. If we can get the ‘free’ Filter Bar to function this would be great. If not, will the upgraded ‘paid’ version work?

Thanks

Karen

[Josh]

Hey Karen,

Thanks for reaching out to us!

I took a look at your site and did notice some oddities there. I’ll walk through what I’ve found and give some feedback on each.

• I tested a date search and first thought that this wasn’t working. However, I noticed that all of the main events have an end year of 2020 which caused the results to appear odd. However, if you search for date after October 1 (the end date of the first event) you’ll notice that the results are correct there. Can you verify here that “2020” is the correct end year on those events?
• The search text didn’t appear to be working here at all. Do you have any other search plugins installed and activated on the site that might be conflicting here?
• The “Near” feature isn’t working here currently either due to there not being an active Google Maps API key for the site. You can follow the steps here to fix this one https://theeventscalendar.com/knowledgebase/setting-up-your-google-maps-api-key/

Let me know if this helps.

Thanks!

[Karen White]

Hello Josh

Just a quick reply to say thanks for taking the time to look at my website! Star. I’ll be following up on your advice here and will let you know when we make progress. Really appreciated.

Regards
Karen

[Karen White]

ps forget to say, you’re absolutely right re: 20:20 date errors! We have epic events, but not quite ‘this’ epic. 🙂 Thanks for spotting this.

[Karen White]

Update: We believe the 2020 date default has occurred due to the British-American date formatting differences in the CSV upload. Solution: I’ll have to manually edit each 2020 date and then ensure the CSV date field is correctly formatted next time. Should have this completed in the next 36 hours.

We’ve added a Google API Key. Hopefully, this works fine now?

[Josh]

Hey Karen,

Thanks for following up with us!

I took a look at the site and noticed that I’m still seeing the Google API error in the console. Can you verify that the API addition was applied and saved to the live version of your site?

Thanks!

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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