Filter Bar merging additional fields

[Avary Kent]

Hi,

I’m working on a new website and exported all events from the current website into the dev site of the new one. It all worked great until I realized that on the filter my additional fields either don’t show all options or have merged the options as combinations.

Under target audience there should be several options and under event purpose its reading the additional fields as possible combinations instead of one by one.

How can I fix this?

Thanks,

Susana

[Andras]

Good Morning Kelly,

Thanks for going Pro and welcome to the forums!

I assigned myself to your case and will try to tackle this issue.

There are several things I would like to ask you to check and try first.

1) Based on your system information I see that not all your plugins are up to date. Please update them to the latest version.

2) Are you using the default WordPress Export / Import function under the Tools menu for transferring the data?

3) How are the different filters (Event purpose, Target audience) set up? When you imported, did you already have them set up in the dev environment?

4) Could you try switching off all your plugins except the Modern Tribe ones, and switch to a default theme like twentysixteen and do the export / import like that? This would help us eliminate any plugin conflicts.

Please get back to me with the results, I will be waiting for them and then we take it from there.

Thanks and cheers,
Andras

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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