Fatal error when editing event

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  • #985241
    David Scott Johnson
    Participant

    I tried to change the end date of a recurring series of events. I’ve done this many times but haven’t for months.

    I receive this:

    Fatal error: Class ‘Tribe__Events__Pro__Date_Series_Rules__Rules_Interface’ not found in /home2/soslsj/public_html/wp-content/plugins/the-events-calendar/src/Tribe/Date_Utils.php on line 224

    The end date edit shows correctly in admin but no in front end calendar.

    As this is live site I’d I haven’t deactivate plugins or reverted to Twenty thirteen theme yet.

    Thanks,
    Scott

    #985406
    Brian
    Member

    Hi,

    Sorry for the issues with the fatal error. I can help out here.

    It appears you are using an older version of Pro.

    Please update to 3.10.1 for Pro and for the Events Calendar to resolve this issue.

    If you do not have automatic updates active for Pro you can download the latest version from your account here on theeventscalendar.com

    Let me know after upgrading if that resolves the issue.

    Cheers

    #985455
    David Scott Johnson
    Participant

    Thanks, Brian. I thought I was current.

    Updating did not return error. The first event of the month displays correctly in the calendar. Now the calendar is working (I was going to post that separately). However the updated event (e.g., July 14th meeting or any of the second Tuesday meetings for this location) is not showing in the list of all events. Events set up is outlined below.

    Also, the all events list for a particular venue lists all events – even those in the past.How do I make it so to only show current and future events?

    Events set up (more easily seen by looking at our calendar): We provide recurring support groups at various locations and days of the week throughout each month. These multiple recurring events events at that happen at the same venue, some twice/month. The one that needed up dating was the first of two that happen every month.

    Thanks,
    Scott

    #985478
    Brian
    Member

    Hi,

    Glad that fixed one issue.

    First the recurring events /all/ link that shows all the events currently has no way to just show upcoming events. I have created a ticket to address this, but do not have anything to provide for it right now.

    For the Event on the 14th. I find it in this recurring Series:

    yoursite.org/support-group/mission-bay-clairemont-area-2-2-2015-06-09/all/

    So it appears there is two recurring series as this one has different events:

    yoursite.org/support-group/mission-bay-clairemont-area-2/all/

    You might have to delete both those series and empty the trash and then recreate those recurring events to get them all under one series again.

    Let me know if you see something different.

    Thanks

    #985588
    David Scott Johnson
    Participant

    Thanks Brian,

    There are two recurring events/groups in that venue each month. There’s a set up in Events for each.
    The one is the one I forgot to extend the ending date on last month and so did the other day when I encountered the error:
    yoursite.org/support-group/mission-bay-clairemont-area-2-2-2015-06-09/all/

    The all events page for these two event series should all be on the same page instead of two separate pages. Is this how you see it.

    If so then I may have to delete and re-enter them.

    Thanks,
    Scott

    #985632
    David Scott Johnson
    Participant

    Brian,

    What you wrote may well be the way to fix this…however what’s interesting is that both of these events have been set up the way they are since 2013. The only difference I can see is is that I waited until after the ending date to extend the ending – that and I had neglected to update to the latest version.

    Since there is a group event on Tuesday I’m hesitant to do anything that’s going to take the meeting notice off the calendar at this time – even if for an half an hour.
    Thanks,
    Scott

    #985882
    Brian
    Member

    Hi Scott,

    I am not sure how it happened, but it is two different recurring series now so that is the the reason for the display differences.

    It could have had an event edited as a single instance and then turned into a new series on accident.

    Unfortunately, the only way to fix this would be to create a new series that covers all the dates you would like.

    Thanks

    #990979
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

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