Fatal Error – The Events Calendar PRO

[Barry]

Hi Andrew – it may simply be the “power” and resources within your hosting environment aren’t up to the job here, particularly if you have a large percentage of recurring events with many instances.

Can you share any details about your hosting environment? What sort of package/server are you using?

[Andrew Riddlestone]

Thanks. Yes I’m loking at this. Noticed my blogvault backing up this: Syncing table wp_wfHits with 20005 rows.
Which is a Wordfence table. I’ve remedied by clearing the data and turning off live traffic reporting. I’ll see if that helps.

I’m just on a shared hosting account at TSOhost in the UK. I’ll contact them regarding CPU and memory.

[Barry]

OK, great.

There are some areas we’re aware of that could do with some more attention to improve performance (and work in that regard is underway), but even so there is naturally a limit to what can be done and a pinch point can occur if sufficient server resources are not available while dealing with a large amount of event data.

If we can help any further just let us know!

[Andrew Riddlestone]

Hi from tsohost:

You’re on a dual hex core server (24 threads/cores) with 24GB of RAM, so I don’t think that this is a general server performance issue.

Where can we go from here?

[Barry]

While I certainly don’t want to start a game of pingball with your web host, unless you have a dedicated server and your site is the only one on it then that doesn’t necessarily provide as with a lot to go on, since – assuming for the moment this is actually a regular shared hosting plan – those formidable resources will be split across all the different sites/accounts that share that particular server.

Beyond what Chris has suggested, then, I’d recommend setting up an appropriate level of caching and possibly also jumping to a hosting plan that can better accommodate this situation – right now I’m afraid there is little else for us to do or suggest (and keeping in mind that, as above, we are continually working to improve performance across the board).

[Author]

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