Fatal error: Class 'Tribe__Tickets_Plus__Commerce__WooCommerce__Main7please help

[aluantuadmin]

Hi!

I am new to Event Tickets Plus and WordPress in general. I updated the plugin from the plugin page…and I now recieve this FATAL ERROR: Fatal error: Class ‘Tribe__Tickets_Plus__Commerce__WooCommerce__Main’ not found in /home/admingreg/public_html/aluantu/wp-content/plugins/event-tickets-plus/src/Tribe/Commerce/Loader.php on line 66

If anyone could give me any guidance or help it would greatly be appreciated.

Thank you,
Christine

[Brian]

Hi,

Sorry for the issues you are having. I can help out here.

I am not able to reproduce the issue on my site, but it looks to be a bad update for Event Tickets Plus.

You are going to have to go in by ftp or through your hosting’s file manager and remove Event Tickets Plus from the plugin directory.

wp-content/plugins/event-tickets-plus

Then you will want to update The Events Calendar and Event Tickets to 4.2

And finally get the latest version of Event Tickets Plus (4.2) from your account here on theeventscalendar.com

After that you should be able to activate everything without issue.

This entire process does not delete or change settings or events so you should not lose any data.

Let me know how that works out.

Thanks

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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