Fatal error attempting to activate "community event" addon

[pompanotoday]

Help! First, this crashed our site completely. Then, by cleaning up the files manually in our FTP site and re-installing Events Calendar Pro, I tried to install the add-on that I just bought and this is the message from WordPress:

Warning: require_once(tribe-community-events/tribe-community-events.php) [function.require-once]: failed to open stream: No such file or directory in /home/content/41/6396241/html/wp-content/plugins/the-events-calendar-community-events/tribe-community-events.php on line 30

Fatal error: require_once() [function.require]: Failed opening required ‘tribe-community-events/tribe-community-events.php’ (include_path=’.:/usr/local/php5/lib/php’) in /home/content/41/6396241/html/wp-content/plugins/the-events-calendar-community-events/tribe-community-events.php on line 30

[Geoff]

Hi there, Dawne! Welcome to the forums and sorry you’re hitting some trouble with activatiion–that’s definitely not good.

When I see error messages like this come up, it is almost always solved by doing a fresh install of the plugins. It sounds like you manually re-installed The Events Calendar PRO, and I wonder if a file got corrupted along the way. So, let’s try to flush it out with a clean slate on all three plugins.

Will you please:

• Download a fresh copy of The Events Calendar (you can grab this on WordPress.org) as well as PRO and Community Events (you can get these here on this site under My Account > Downloads)
• Make sure all the plugins are the same version (latest is 3.9 for all three)
• It’s always a good idea to back-up your database before making any changes to your site.
• Go into your WordPress dashboard, head over to Plugins > Installed Plugins, and deactivate those three plugins.
• FTP into your plugins directory and remove the three plugins (you can save these on your desktop for backup purposes)
• Upload the fresh plugins via FTP
• Go back to the WordPress Plugins page and activate the plugins. Start with The Events Calendar, then PRO, then Community Events

Please give that a shot and let me know what you find. 🙂

Cheers!
Geoff

[pompanotoday]

Thank you, Geoff! This took care of it! – Dawne.

[Geoff]

Sweet! I’m so glad that did the trick and everything is running smoothly. Thanks for following up and confirming.

Please feel free to hit us up with a new thread if anything else pops up and we’d be happy to help. 🙂

Cheers!
Geoff

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